Site Reliability Engineer – Dynatrace & Observability

Regions Bank; Birmingham Township (PA); On-site; USD 125,000 - 159,000; Full time

Job summary

A leading financial institution is seeking a Site Reliability Engineer to ensure the dependability of critical system applications. Responsibilities include solving issues, optimizing performance, and overseeing system integrity. Candidates must have a Bachelor's degree in Computer Science and 7+ years of experience. This full-time position is onsite, with competitive compensation and a comprehensive benefits package.

Benefits

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Qualifications

• 7 years of related experience in a technical role.
• Strong understanding of Unix/Linux and Windows operating systems.
• Prior experience with Cloud technologies.

Responsibilities

• Ensure the health of system applications.
• Solve problems related to mission-critical services.
• Collaborate to improve engineering tools.

Skills

Collaboration

System analysis

Project management

Software testing

Communication

Problem-solving

Education

Bachelor's degree in Computer Science or related field

Tools

AWS

Azure

Kubernetes

Terraform

Ansible

Splunk

Job description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law.

Job Description:

At Regions, the Site Reliability Engineer is responsible for ensuring the dependability of our firm's most critical system applications. This role will be called upon to solve major issues, understand and remediate the points of system failure, as well as work with internal teams to optimize system applications’ reliability, performance, and capacity.

Primary Responsibilities

• Ensures a holistic view is taken of our system applications’ overall health
• Solves problems relating to mission critical services and creates solutions to prevent problem recurrence
• Collaborates with team members to improve the company’s engineering tools, systems and procedures
• Designs and deploys applications and enhancements to improve reliability, scalability, latency, and efficiency
• Tests installed software for malfunction detection
• Identifies and resolves business systems issues
• Measures effectiveness and efficiency of existing systems
• Develops and implements strategies to improve systems
• Monitors and tests system performance
• Assists management with auditing team processes and procedures on a routine basis
• Provides high-level training, guidance, and advice to junior engineers
• Manages complex projects
• Serves as a subject-matter expert

Requirements

• Bachelor's degree in Computer Science, Computer Engineering or a related field and seven (7) years of related experience

Skills and Competencies

• Ability to collaborate with programmers, developers, and other technology professionals to achieve a common objective
• Ability to conduct system analysis to detect issues with performance
• Ability to develop and implement technology solutions to resolve technical challenges
• Ability to manage multiple projects simultaneously
• Knowledge of software testing techniques, code optimization and software debugging
• Strong communication, analytical and problem-solving skills
• Strong executional capabilities
• Thorough understanding of software structures, hardware, computing systems and how to integrate them

Desired skills for this specific opportunity

• Cloud technologies: Prior experience supporting hybrid environments with one or more Cloud providers (AWS, Azure)
• Observability: Prior experience implementing one or more Commercial Observability/APM solutions (Dynatrace, New Relic, Datadog, AppDynamics, Honeycomb)
• Monitoring and Logging: Solid familiarity with Splunk, Elastic, OpenSearch, Prometheus, Grafana
• Implementing Site Reliability Engineering (SRE) principles SLO/SLI
• Experience troubleshooting and resolving issues with critical business apps
• Sound knowledge of servers, infrastructure, load balancers, storage etc.
• Operating Systems competency: solid understanding of Unix/Linux and windows
• Technologies: Kubernetes, Containers, serverless
• Languages/Programming: One or more of the following: Bash or ksh, Powershell, Java, Python, JavaScript, or any other common computer language competency
• Configuration management and IaC: Prior experience writing and utilizing Ansible and Terraform
• Cloud cert(s): AWS Solutions ArchitectAssociateor AWS DevOpsAssociate

This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions.

Job Range Target:

Minimum: $125,645.30 USD

Median: $158,970.00 USD

Incentive Pay Plans:

Opportunity to participate in the Long Term Incentive Plan.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that one size does not fit all for benefits-eligible associates.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Location Details

Riverchase Operations Center, Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans