Site Reliability Engineer, Duo Security

MedStar Health; United States; Remote; USD 100,000 - 150,000; Full time

Job summary

Join MedStar Health as a Software Engineer in the Site Reliability Engineering team. You will enhance software development by creating tools for automated solutions and infrastructure stability. This role involves collaboration across teams and emphasizes a commitment to quality and efficient operations, paving the way for innovation and growth.

Qualifications

• 7+ years experience with Bachelor's or 3+ years with Master's.
• 4 years hands-on experience with Python.
• 3 years with tools like Ansible and Terraform.

Responsibilities

• Develop software for automation in site reliability.
• Collaborate with teams to improve infrastructure stability.
• Design technical solutions for complex requirements.

Skills

Python programming

Automation

Configuration tools

Cloud services deployment

High-Availability SaaS environment experience

Education

Bachelor's degree

Master's degree

PhD

Tools

Ansible

Terraform

Kubernetes

Docker

Grafana

Kibana

Job description

The application window is expected to close on July 4th, 2025. Note: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

The position is open to remote candidates; preference will be given to candidates located in Atlanta, GA, Cary, NC, Boston, MA, Fulton, MD, Seattle, WA, Austin, TX or Ann Arbor, MI.

Who We Are:

Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud. Duo's mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.

Our team is our secret weapon. We own the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to tackle what we consider to be the world's most pressing geopolitical challenge - transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that's why we are the most loved and trusted company in security.

As a Software Engineer on our Site Reliability Engineering team, you will develop software and tools to empower Duo's product development teams to maintain software releases quickly and efficiently. You will collaborate with a wide range of internal partners to engineer automated solutions to remove toil and improve stability for a variety of infrastructure, with an emphasis on scalability. You will face challenges that require an engineering mindset and a desire to automate everything possible.

Who You Are:

• You can collaborate with and influence engineers and demonstrate impact in an organization
• You can design and own technical Solutions for broad or complex requirements with insightful and strategic approaches
• You have a history of writing Performant, Maintainable, Testable code
• You are passionate about automation and reducing Toil
• You are committed to Quality and experienced with modern software testing practices
• You care about contributing to an outstanding Work Culture and Environment

Minimum Qualifications:

• Bachelor's degree with 7+ years of experience or Master's degree with 3+ years of experience or PhD with 1+ year of experience
• Minimum of 4 years of hands-on experience with Python programming.
• Minimum of 3 years of experience with automated configuration tools such as Ansible and Terraform.
• Minimum of 4 years of experience deploying cloud services, including setting up monitoring, alerting systems, and handling escalations.

Preferred Qualifications:

• Experience with container orchestration technologies, including Kubernetes, Helm Charts, and Docker.
• Experience in data collection, processing, analysis to fuel data visualization tools such as Grafana and Kibana.
• Familiarity with proactive monitoring practices
• Experience using telemetry data to detect anomalies before they impact users
• Experience supporting a High-Availability SaaS environment
• Experience charting new DevOps practices without a well-defined roadmap

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.