Site Reliability Engineer (AWS) - Remote

CentralSquare; United States; Remote; USD 100,000 - 150,000; Full time

Job summary

A leading company, CentralSquare, is seeking a Site Reliability Engineer specializing in AWS to enhance their Public Safety and Justice Cloud Infrastructure. The role offers a collaborative environment with opportunities for growth and a competitive compensation package. The ideal candidate will manage AWS infrastructure while ensuring system health and compliance with best practices.

Benefits

Tuition reimbursement

Parental leave

Unlimited PTO

Paid volunteer hours

Flexible work environment

Qualifications

• 5+ years of Site Reliability related experience.
• Deep expertise in AWS services like EC2, ECS, Lambda.
• Proficiency with Terraform and CI/CD tools.

Responsibilities

• Design, implement, and manage AWS infrastructure using Infrastructure as Code.
• Build and maintain CI/CD pipelines for software delivery.
• Lead incident response and collaborate to improve system reliability.

Skills

AWS Services

Site Reliability Engineering

Automation

Cloud Networking

Scripting

Monitoring Tools

Education

Bachelor's or Graduate's Degree in Computer Engineering or related field

Tools

Terraform

Docker

Kubernetes

GitHub Actions

CloudFormation

Prometheus

Grafana

Job description

Site Reliability Engineer (AWS) - Remote

CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities.More than8,000 public sector agenciestrust CentralSquare solutions each and every day. We serve governments of all sizes, from small towns to major cities, to make delivering public services less costly and more efficient.

Site Reliability Engineer (AWS) - Remote

United States

• Apply

About CentralSquare Technologies

CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities.More than8,000 public sector agenciestrust CentralSquare solutions each and every day. We serve governments of all sizes, from small towns to major cities, to make delivering public services less costly and more efficient.

Job Description

What We’re About

At CentralSquare, you’ll get the opportunity to work in a collaborative environment within a company that builds complex web-based enterprise applications for our Public Servants across North America.

Looking to grow your career? That’s great! We believe in growing and cultivating careers here. There is plenty of room for growth for motivated people.

Hard work should be rewarded. We are committed to providing competitive compensation with a great benefits package, including tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Our flexible work environment also enables you to take advantage of an excellent work-life balance whether you are in office or working remotely.

The Role

We are looking for a seasoned AWS Site Reliability Engineer to join our Public Safety and Justice Cloud Infrastructure Team .

Our Site Reliability Engineers (SREs) incorporate software engineering aspects and apply them to infrastructure and operations problems. They apply software engineering principles to systems administration and serve as bridges between a company’s development and operations. They perform functions and on-call duties and develop the systems and software that bolster site reliability and performance. They build self-service tools for user groups that provide automation and rely on their services, including automatic system provisioning, automated product upgrades and statistical visualizations.

SREs perform break-fix resolution and other project tasks while looking forward and creating services that reduce the amount of manual work required for administration. They collaborate with product developers to ensure designed solutions respond to non-functional requirements including security and maintainability and work with release engineers to confirm that software delivery pipelines are as efficient as possible.

Key Responsibilities:

• Design, implement, and manage AWS infrastructure using Infrastructure as Code (IaC).
• Build and maintain CI/CD pipelines to support rapid and reliable software delivery.
• Develop monitoring, alerting, and observability solutions to ensure system health.
• Lead incident response, root cause analysis, and postmortem processes.
• Collaborate with engineering teams to improve system reliability and performance.
• Implement security best practices and ensure compliance with regulatory standards.
• Mentor junior engineers and contribute to SRE best practices and documentation.
  
  

Skills & Requirements Requirements

• Bachelor's or Graduate's Degree in computer engineering, computer science, engineering or information systems management, or equivalent experience.

• 5+ years of Site Reliability related experience

Technical Requirements

Cloud & Infrastructure:

• Deep expertise in AWS services: EC2, ECS/EKS, Lambda, RDS, S3, VPC, IAM, CloudFront, Route53, CloudTrail, etc.
• Strong understanding of cloud networking (VPC, subnets, NAT gateways, security groups, NACLs).
• Experience with hybrid or multi-cloud environments is a plus.

Infrastructure as Code & Automation:

• Proficiency with Terraform (preferred), AWS CloudFormation
• Experience with configuration management tools (e.g., Ansible).

Containers & Orchestration:

• Hands-on experience with Docker and Kubernetes (EKS preferred).

CI/CD & DevOps Tooling:

• Experience with CI/CD tools such as GitHub Actions, GitLab CI, Jenkins, CircleCI, or AWS CodePipeline.
• Strong experience with Azure DevOps (AzDo) pipelines, including YAML-based pipeline definitions.

Monitoring & Observability:

• Proficiency with monitoring and logging tools: CloudWatch, Prometheus, Grafana, Datadog, ELK/- Experience defining and tracking SLOs, SLIs, and SLAs.

Programming & Scripting:

• Strong scripting skills in Python, Bash, or Go.
• Experience developing automation tools and custom scripts for operational efficiency.

Security & Compliance:

• Knowledge of AWS security best practices, IAM policies, KMS, Secrets Manager, and GuardDuty.
• Familiarity with compliance frameworks (SOC 2, HIPAA, PCI-DSS, etc.).

Database & Storage:

• Experience managing MSSQL, Postgres, RDS, Aurora, DynamoDB, and S3 lifecycle policies.
• Understanding of backup, disaster recovery, and data replication strategies.