Site Reliability Engineer – AI-Ready Cloud & Security

Nextpoint; Chicago (IL); On-site; USD 120,000 - 170,000; Full time

Job summary

Nextpoint, a Chicago-based legal-tech company, is seeking a Site Reliability Engineer to ensure reliability, security, and scalability of our AWS-based platform. You’ll be the first line of defense for production infrastructure and help expand AI capabilities on Bedrock.

You will own automation, monitoring, and incident response, while collaborating with engineering to bake reliability into new features. A strong on-call mindset and clear runbooks are essential.

Qualifications

• 5+ years in SRE/DevOps or Infra roles, preferably in a B2B SaaS environment.
• Hands-on AWS experience (EC2, S3, RDS, Lambda, VPC, IAM, CloudWatch).
• Terraform, CloudFormation, or CDK; configuration management.
• Scripting in Python or Go for automation.
• Containerization with Docker/Kubernetes; CI/CD pipelines.
• Monitoring stacks with Datadog, CloudWatch, Prometheus/Grafana.
• Security/compliance familiarity (SOC 2, HIPAA) and encryption practices.
• Experience with AI/ML infra (Bedrock) is a plus.
• Strong communication and on-call readiness.

Responsibilities

• Infrastructure & Automation: maintain and extend IaC and CI/CD pipelines.
• Reliability & Operations: monitor uptime, participate in on-call, triage incidents, write post-incident reports, improve monitoring.
• Cross-Functional Collaboration: work with engineers, document runbooks and decisions, communicate status.
• Security & Compliance: support SOC 2, encryption, access controls, audit logging, security reviews.

Skills

AWS expertise

Terraform / IaC

Python / Go

Docker & Kubernetes

CI/CD pipelines

Monitoring & observability

Security & compliance

Education

Bachelor's degree in CS/Engineering

Tools

Datadog

CloudWatch

Prometheus

Grafana

Amazon Bedrock

Job description

Nextpoint, a Chicago-based legal-tech company, is seeking a Site Reliability Engineer to ensure reliability, security, and scalability of our AWS-based platform. You’ll be the first line of defense for production infrastructure and help expand AI capabilities on Bedrock.

You will own automation, monitoring, and incident response, while collaborating with engineering to bake reliability into new features. A strong on-call mindset and clear runbooks are essential.