Site Reliability Engineer 3, New York | MongoDB Careers

The Briefed; New York (NY); Hybrid; USD 111,000 - 218,000; Full time

Benefits offered by this job

Equity and stock purchase program

Flexible paid time off

Parental leave 20 weeks

Job summary

MongoDB in New York City is seeking an SRE to design and build the global infrastructure for Atlas, focusing on low latency and data sovereignty. You will automate and monitor services across multiple cloud providers, aiming for self-healing systems and reduced operator burden.

You will join a team that prioritizes infrastructure-as-code, resilience, and observability, with a weekly on-call rotation and the opportunity to work hybrid from NYC.

Qualifications

• 3+ years of experience running a mission-critical service at scale in a Linux environment.
• Familiarity with at least one modern programming language beyond basic scripting.
• Familiarity with web and network protocols and standards (HTTP, TLS, DNS, etc.).
• Bachelor’s degree in Computer Science or equivalent experience.
• Experience writing automation tools and eagerness to automate everything.

Responsibilities

• Design and build infrastructure for a global cloud service with hundreds of thousands of MongoDB clusters.
• Design, implement, and troubleshoot automation and monitoring for services spanning multiple clouds.
• Become an expert in infrastructure performance from application to firmware.
• Build for resilience with minimal paging and participate in weekly on-call rotation.
• Improve infrastructure capabilities focusing on cost, simplicity, and maintainability.

Skills

Linux

Programming language

Networking protocols

Education

Bachelor's degree in Computer Science or equivalent

Tools

Automation tooling

CI/CD

Kubernetes

Observability tooling

Cloud platforms (AWS/GCP/Azure)

Job description

The SRE team designs and builds the global infrastructure that runs MongoDB’s services, with a focus on the flagship MongoDB Atlas platform. As customers grow and globalize, the team must deliver low-latency requests worldwide while meeting data sovereignty requirements. The team’s mission is to build this increasingly complex infrastructure while lowering operational burden and improving visibility into system health. The team believes in infrastructure-as-code and self-healing systems and works closely with all other engineering teams.

Key Responsibilities

• Design and build the infrastructure for a global cloud service with hundreds of thousands of MongoDB clusters, a billion metrics processed per day, and tens of billions of database writes replicated to the backup service
• Design, implement, and troubleshoot automation and monitoring for services that span the globe and several cloud providers
• Become an expert in infrastructure performance, optimizing from the application level down to the firmware
• Build for resilience, with the goal that nobody’s pager ever goes off, and join a weekly on-call rotation in the meantime
• Improve infrastructure capabilities, optimizing for cost, simplicity, and maintainability

Requirements

• 3+ years of experience running a mission-critical service at scale in a Linux environment
• Firm grasp of at least one modern programming language, beyond basic scripting
• Familiarity with web and network protocols and standards (HTTP, TLS, DNS, etc.)
• Bachelor’s degree in Computer Science or equivalent experience
• Experience writing automation tools and eagerness to automate everything

Skills

Technical Skills

• Linux and running services at scale
• A modern programming language and automation tooling
• HTTP, TLS, DNS, and network protocols
• Infrastructure-as-code
• Monitoring and observability

Soft Skills

• Collaboration across engineering teams
• Resilience-focused, problem-solving mindset
• Willingness to be on call

Nice to Have

• Experience building large applications from scratch, with CI/CD infrastructure
• Experience in networking, security, hardware, or OS performance tuning
• Experience with AWS, Google Cloud, or Microsoft Azure
• Experience managing Kubernetes or another container orchestration platform
• Experience with observability of large-scale distributed systems

Job Details

• Location: New York City, USA (candidates must be based in NYC)
• Job Type: Not specified
• Work Mode: Hybrid
• Salary: $111,000 - $218,000 USD base (varies by skills, experience, qualifications, and location)
• Req ID: 3263213607

Benefits

(Applicable to US-based candidates)

• Equity and employee stock purchase program
• Flexible paid time off
• 20 weeks of fully paid, gender-neutral parental leave
• Fertility and adoption assistance
• 401(k) plan
• Mental health counseling
• Health benefits, including transgender-inclusive health insurance coverage