Site Reliability Engineer 2 - Freewheel

Comcast; Virginia; On-site; USD 93,000 - 139,000; Full time

Job summary

Comcast is seeking a Site Reliability Engineer (SRE) to ensure the availability, latency, and performance of FreeWheel platforms. You will design, troubleshoot, and optimize large-scale distributed systems, automate routine tasks, and work with a cross-functional team including software and infrastructure specialists.

You will engage in capacity planning, incident response, and release coordination, providing subject matter expertise and ensuring adherence to SRE best practices across on-call

Qualifications

• Hands-on experience with cloud and container platforms.
• Strong knowledge of Linux systems and network basics.
• Experience with CI/CD and automation tooling is preferred.

Responsibilities

• Own infrastructure and platform components; diagnose and fix issues.
• Engineer scalable solutions for monitoring, automation, and operations.
• Collaborate with engineering and vendors to improve production quality and efficiency.
• Support cybersecurity practices including patching, secure configurations and incident response.
• Participate in software release cycles with developers for well-planned releases.

Skills

Kubernetes

DevOps

Linux

Education

Bachelor's Degree

Job description

Job Summary

The Site Reliability Engineer (SRE) is responsible for the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning for the FreeWheel platforms. The SRE will engage in designing, analyzing and troubleshooting large-scale distributed systems and be able to debug and optimize code and automate routine tasks. The SRE will be part of a team consisting of a healthy mix between software and technology infrastructure backgrounds. The SRE will provide subject matter expertise, resolve complex break/fix scenarios and engage broader teams as necessary, partner with engineering, vendors and client services to deliver successful technical solutions. Works with limited supervision and direction while executing associated functions and responsibilities. Follows operational practices and independently determines/develops approaches for non-routine solutions.

Job Description

Requirements

• Hands-on experience with some of the follow technologies:
  • Cloud (AWS & OCI specific is a big plus): VPC, subnets, network access control lists, security groups, EC2 instances, S3 buckets, IAM, Route 53, Lambda
  • Languages: Python, Go, HTML, JavaScript, RESTFul web service
  • SDLC tools: Containers, Kubernetes, Docker, Salt, Ansible, Chef, Puppet, Jenkins, Git
  • Operations: Linux administration, network security, system infrastructure
• Experience on coding, providing technical solutions at an internet company is a plus.
• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews is a plus.
• Tech influence in focused product/tech areas and practices is a plus.
• Good communication and collaboration, within/across team/geo.
• Work / Shift Timings: Be able to work on weekend during on-call schedule.

Core Responsibilities

• • Be responsible for infrastructure service or platform component.
  • Code level debugging on issues escalated to the team.
  • Engineer tech solutions for infrastructure and application management, monitoring, and operations with standardization and automation focus.
  • Provide support for the Cybersecurity program needs such as patching, vulnerability cleanup, secure server configuration, testing and validation, technical controls implementation and cybersecurity incident remediation efforts.
  • Plug into software release cycle, work closely with developers to ensure software releases are well designed, planned, implemented, released, and monitored.
  • Support FreeWheel powered live events such as Super Bowl, Olympic Games, March Madness, and FIFA World Cup.
  • Performs a variety of complex analytical duties in the planning, deployment, testing and evaluation of FreeWheel products.
  • Participate in design and implementation in authoring infrastructure as code with best practices, tool use, and quality assurance.
  • Work closely with engineering and vendors to identify and drive improvements including production quality, operational efficiency, engineering productivity.
  • Leverages engineering methodologies and technical knowledge in specific areas of focus.
  • Possesses in-depth working knowledge of FreeWheel platforms, infrastructure, internal processes and teams/partners.
  • Acts as an advocate for ENG/OPS procedures, policies, processes and SRE best practices.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors, and our communities.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Kubernetes; DevOps; Linux

Salary:

Virginia Pay Range: $92,524.07 - $138,786.11

Additional Range: This job can be performed in Illinois with a Pay Range of $84,478.50 - $138,786.11

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years