Site Reliability Engineer 2

WEX, Inc.; Boston (MA); On-site; USD 85,000 - 102,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Retirement savings plan

Paid time off

Tuition reimbursement

Life and disability insurance

Job summary

WEX, Inc. is seeking a Site Reliability Engineer to join the Platform Reliability team in Boston, MA. You’ll focus on reliability, observability, incident response, and performance, partnering with engineering to ship resilient software.

You’ll develop automation, participate in 24x7 rotations, and help optimize bottlenecks while leveraging AWS/Azure/GCP, Docker/Kubernetes, and observability tools to elevate reliability and efficiency across services.

Qualifications

• 2+ years of hands-on experience as a Site Reliability Engineer or equivalent role.
• 2+ years of development experience with at least one major programming language.
• Experience with Cloud Computing platforms (AWS, Azure, GCP).
• Ability to thrive in a fast paced, development and operations world.
• Strong communication and collaboration skills.
• Experience with observability and logging technologies.
• Experience with at least one major RDBMS and NoSQL data store.
• Experience with containerization technologies such as Docker or Kubernetes.
• BA/BS degree in Computer Science or related field, or equivalent job experience.

Responsibilities

• Willingness to dig deep into code, networking, operating systems, and/or storage solutions to solve complex issues.
• Develop automation and utilize monitoring tools to ensure system reliability.
• Participate in incident response and troubleshooting.
• Participate in 24x7 Site Reliability rotations and escalation workflows.
• Identify and address performance bottlenecks; recommend optimizations or infrastructure upgrades.
• Collaborate with development teams to ensure software design meets operational requirements.
• Continuously improve processes and procedures to increase system reliability and efficiency.
• Stay up-to-date with the latest industry trends and technologies.

Skills

Site Reliability Engineering

Software development

Cloud platforms

Fast-paced environment

Communication

Observability & logging

RDBMS & NoSQL

Education

BA/BS in Computer Science or related field

Tools

Docker

Kubernetes

Grafana

Splunk

Terraform

Job description

About the Team & Role

The WEX Site Reliability Engineering (SRE) team is looking for individuals passionate about developing software and solutions focused on observability, incident response, reliability and performance, operational excellence, and compliance. The team will be part of the Platform Reliability organization which supports our internal stakeholders included in our Corporate Payments line of business. As part of the Platform Reliability organization you'll have the opportunity to solve complex challenges and improve the quality of life of our engineering teams as well as our ability to service our customers.

The successful candidate should have a strong aptitude for learning new technologies and the ability to drive complex and meaningful projects to a conclusion. Tight-knit collaboration with the engineering teams and an ability to thrive under pressure are key skills required to succeed in this role.

How you'll make an impact

• Willingness to dig deep into code, networking, operating systems, and/or storage solutions to solve complex issues

• Develop automation and utilize monitoring tools to ensure system reliability

• Participate in incident response and troubleshooting

• Participate in 24x7 Site Reliability rotations and escalation workflows

• Identify and address performance bottlenecks. This will include code optimization, configuration changes, or infrastructure upgrade recommendations.

• Collaborate with development teams to ensure software design meets operational requirements

• Continuously improve processes and procedures to increase system reliability and efficiency

• Stay up-to-date with the latest industry trends and technologies

Experience you'll bring

• 2+ years of hands-on experience as a Site Reliability Engineer or equivalent role

• 2+ years of development experience with at least one major programming language

• Experience with Cloud Computing platforms (AWS, Azure, GCP)

• Ability to thrive in a fast paced, development and operations world

• Strong communication and collaboration skills

• Experience with observability and logging technologies

• Experience with at least one major RDBMS and NoSQL data store

• Experience with containerization technologies such as Docker or Kubernetes

• BA/BS degree in Computer Science or related technical field, or equivalent job experience

Nice to haves

• Experience with one or more of the following languages: C#, Java, GoLang, Python

• Experience with infrastructure as code, preferably Terraform

• Working knowledge in building and designing RESTful APIs.

• Experience with Grafana and Splunk

• Familiarity with Agile methodologies and practices

• Experience with GitOps

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $85,000.00 - $101,500.00