Site Reliability Engineer

NCR Corporation; United States; On-site; USD 90,000 - 135,000; Full time

Job summary

NCR Voyix is seeking a Site Reliability Engineer II to build, support, and scale cloud platforms powering our products. You will work with software engineers, cloud architects, and operations teams to ensure secure, available, and scalable services.

Ideal candidates have 1–3 years in SRE/DevOps and hands-on experience with AWS/Azure/GCP, scripting languages, containers, and CI/CD tools. Onsite in Atlanta, GA, with strong collaboration across disciplines.

Qualifications

• Bachelor’s degree in CS/IT/Engineering or equivalent practical experience.
• 1–3 years in SRE, Cloud, DevOps, or related roles.
• Experience with AWS/Azure/GCP.
• Scripting/programming in Python, Bash, Go, or PowerShell.
• Familiarity with Linux and system administration concepts.
• Understanding of cloud infra, networking, and app architecture fundamentals.
• Familiar with Docker and Kubernetes.
• Knowledge of CI/CD concepts and tools like GitHub Actions, GitLab CI, Jenkins.
• Exposure to observability tools such as Datadog, Grafana, Prometheus, Splunk, or ELK.

Responsibilities

• Support and enhance cloud-based infrastructure and applications across modern cloud platforms.
• Implement automation solutions to improve efficiency and reliability.
• Monitor health using observability tools and resolve performance issues.
• Participate in incident response and on-call rotations for production systems.
• Troubleshoot infra, app, and deployment issues with engineering teams.
• Contribute to RCA activities and preventive solutions.
• Contribute to IaC initiatives using Terraform, CloudFormation, or Pulumi.
• Partner with development teams to improve reliability and scalability.
• Support CI/CD pipelines and deployment automation.
• Create and maintain operational runbooks and troubleshooting guides.
• Stay current with cloud technologies and recommend improvements.

Skills

Cloud platforms

Scripting languages

Linux

Containers

CI/CD

Observability tools

Networking basics

Infrastructure as Code

Education

Bachelor’s degree or equivalent

Tools

Docker

Kubernetes

GitHub Actions

GitLab CI

Jenkins

Datadog

Grafana

Prometheus

Splunk

ELK

Job description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Site Reliability Engineer (Onsite: Atlanta, GA)

At NCR Voyix, we're looking for a Site Reliability Engineer II to help build, support, and scale the cloud platforms that power our products and services. This role is ideal for an engineer who enjoys solving technical challenges, automating manual processes, and improving the reliability and performance of applications in a cloud-native environment. As part of our Engineering organization, you'll work closely with software engineers, cloud architects, and operations teams to ensure our platforms remain secure, available, and scalable. You'll have the opportunity to gain hands-on experience with cloud technologies, automation, observability tools, and modern infrastructure practices while contributing to mission-critical systems used by customers around the world. Onsite: Atlanta, GA.

What You’ll Do

• Support and enhance cloud-based infrastructure and applications across modern cloud platforms.
• Implement automation solutions that improve operational efficiency, reduce manual effort, and increase system reliability.
• Monitor application and infrastructure health using observability and monitoring tools to identify and resolve performance issues.
• Participate in incident response and on-call support rotations for production systems.
• Troubleshoot infrastructure, application, and deployment issues in partnership with engineering teams.
• Assist with root cause analysis (RCA) activities and support implementation of preventive solutions.
• Contribute to Infrastructure as Code (IaC) initiatives using modern automation and cloud provisioning tools.
• Partner with software development teams to improve application reliability, scalability, and operational readiness.
• Support CI/CD pipelines and deployment automation processes.
• Create and maintain technical documentation, operational runbooks, and troubleshooting guides.
• Stay current with emerging cloud and platform technologies and recommend improvements where applicable.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
• 1-3 years of experience in Site Reliability Engineering, Cloud Engineering, DevOps, Systems Engineering, Infrastructure Engineering, or a related technical role.
• Experience with at least one public cloud platform such as AWS, Azure, or Google Cloud Platform (GCP).
• Experience with scripting or programming languages such as Python, Bash, Go, or PowerShell.
• Familiarity with Linux operating systems and basic system administration concepts.
• Understanding of cloud infrastructure, networking, and application architecture fundamentals.
• Familiarity with container technologies such as Docker and Kubernetes.
• Knowledge of CI/CD concepts and experience with tools such as GitHub Actions, GitLab CI, Jenkins, or similar platforms.
• Exposure to monitoring and observability tools such as Datadog, Grafana, Prometheus, Splunk, or ELK.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication and collaboration skills with the ability to work effectively across technical teams.

Preferred Qualifications

• Exposure to Infrastructure as Code tools such as Terraform, CloudFormation, or Pulumi.
• Understanding of SRE concepts including service availability, reliability, incident management, and operational excellence.
• Experience supporting production applications in a cloud-native environment.
• Familiarity with Agile software development methodologies.
• Relevant cloud certifications (AWS, Azure, or GCP) are a plus.

What Success Looks Like

• Contributes to reliable, scalable, and secure cloud services.
• Helps reduce operational toil through automation and process improvements.
• Responds effectively to incidents and contributes to long-term reliability improvements.
• Builds strong partnerships with development and platform engineering teams.
• Continuously expands technical expertise while supporting business-critical systems.

This job description outlines the primary responsibilities of the position and is not intended to be an exhaustive list of duties. Additional responsibilities may be assigned based on business needs and individual skills and experience.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Help us run the world's top brands. At NCR Voyix, we specialize in turning routine transactions into meaningful connections. With a rich history of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems. We take pride in our strong culture and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.