Site Reliability Engineer

Seekr; Reston (VA); Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Equity ownership

Unlimited PTO

Hybrid work environment

401(k) with match

Health & wellness

Parental leave

Job summary

Seekr is seeking a Senior Site Reliability Engineer to advance the stability, reliability, and observability of Seekr's search technologies across platforms. You will collaborate with cross-functional teams to ensure services meet SLAs and scale with demand.

You will own the observability stack, participate in incident response, and drive automation to reduce toil. Applicants should have deep Linux, container, and cloud experience, with strong scripting and collaboration skills.

Qualifications

• 5+ years in Site Reliability Engineering, preferably for SaaS environments.
• Strong Linux fundamentals and networking knowledge.
• Experience with self-hosted monitoring, metrics and central logging tools (ELK/Prometheus/InfluxDB/Grafana).
• Proficiency in programming/scripting languages (Python/Ruby/Bash/Java).
• Container tech expertise: Docker and Kubernetes (required).
• Automation and configuration management with Puppet/Chef/Ansible/Terraform (Puppet/TF preferred).
• Knowledge of Kubernetes, Elasticsearch, Kafka, Aerospike is a plus.
• Git with GitHub; GitLab/ArgoCD a bonus.

Responsibilities

• Design, architecture, and implement reliable systems to meet SLAs.
• Lead initiatives to detect and prevent reliability issues.
• Collaborate with software teams to monitor and triage services.
• Perform load testing across the org.
• Own and enhance the observability stack.
• Contribute to incident response practices and playbooks.
• Automate operational inefficiencies through tooling.
• Troubleshoot incidents and deployment issues in live systems.

Skills

Linux systems

SaaS environments

Programming/scripting

Docker

Kubernetes

Git

Monitoring/observability

Automation

Education

Advanced degree preferred

Tools

ELK

Prometheus

Grafana

Puppet

Chef

Ansible

Terraform

Job description

We are looking for a talented Senior Site Reliability Engineer to join our team to deliver world class search technologies to mobile devices. You will be working with a smart team of Engineers to lead and drive the stability, reliability, and observability of all Seekr's software, powering Seekr's powerful search technology.

From your first day, you will make a valuable --- and valued --- contribution. We are a fast-growing company where no one is a bystander. We offer you the opportunity to delight millions of consumers around the world while gaining meaningful experience across a variety of disciplines.

Duties and Responsibilities

• Participate in the design, architecture and implementation of systems, software, networks, and services required to keep the Seekr platform within SLAs.
• Lead development of solutions to complex operational and reliability challenges and proactive detection of system failures and scalability issues in production.
• Work in close collaboration with software development teams to build, monitor and triage our services.
• Load testing applications across the organization.
• Take ownership of our observability stack.
• Share ownership of our incidence response practices and procedures.
• Identify and remedy operational inefficiencies through automation.
• Troubleshoot and assist with incident response on live systems and deployment related issues.

Qualifications and Skills Required

• 5 years working in Site Reliability Engineering preferably managing SaaS environments.
• 5 years of experience working with Linux systems, familiar with Linux fundamentals including network protocols.
• Experienced with self-hosted monitoring, metrics, and centralized logging tools (ELK, Prometheus, InfluxDB, Grafana; required).
• Skilled in load testing applications.
• Proficient in programming and/or scripting languages (Python, Ruby, Bash, Java).
• Adept with container technologies Docker and Kubernetes (required).
• Demonstrated ability in systems configuration management using automation tools such as Puppet, Chef, Ansible, and Terraform (Puppet and Terraform preferred).
• Knowledgeable in monitoring Kubernetes, Elasticsearch, Kafka, and Aerospike (preferred).
• Versed in Git (on-prem or GitHub); familiarity with GitLab and ArgoCD is a bonus.
• Comfortable working within a hybrid cloud environment, with on-prem experience preferred.
• Proven track record of delivering results on time and with high quality.
• Reliable in maintaining SLAs.
• Effective communicator with the ability to work across multiple business and technical teams.

Qualifications and Skills Desired

• Advanced degree is nice to have

About the Company

Seekr is a leader in explainable and trustworthy artificial intelligence designed to power mission-critical decisions in enterprises, government, and regulated industries. SeekrFlow™, our end-to-end AI platform, provides secure, auditable AI solutions tailored to sectors where transparency, accuracy, and compliance are paramount. Available across cloud, on-premises, and edge environments, SeekrFlow reduces bias, strengthens data integrity, and simplifies model oversight so organizations can rely on trusted AI decisions in high-stakes settings that impact society's most sensitive and vital systems. Trusted by leading enterprises and government agencies, we partner with defense, finance, telecom, and critical infrastructure leaders to enable AI solutions that drive real-world results with unmatched transparency and control. We are a team of strategic thinkers and problem-solvers tackling the toughest challenges facing critical infrastructure and global enterprises through best-in-class AI models and customer deployment. Our team operates with unwavering commitment to our core values and mission:

• We are driven by outcomes---our customers' success is what we strive for every day.
• We believe trust is earned, which is why we build explainability and transparency into the entire AI lifecycle.
• We take our responsibility to deliver secure AI seriously.
• We believe innovation drives progress---we are building the technologies that power the systems our society depends on.

Company Benefits

• Meaningful Mission & Impact- Work with a deeply talented, collaborative team solving some of the toughest AI challenges that matter.
• Equity Ownership -- RSUs that let you share directly in Seekr's long‑term success and growth.
• Time Off That Respects Real Life-- Unlimited PTO plus 14 paid company holidays to truly recharge.
• Work Your Way -- A flexible hybrid work environment with offices in Reston, VA and Austin, TX.
• Competitive Total Rewards -- A role‑appropriate compensation structure that supports long‑term growth, including base salary, bonuses, or commission plans depending on role.
• 401(k) with Company Match -- Build your future with a retirement plan that includes employer matching.
• Comprehensive Health & Wellness -- Medical, dental, vision, and life insurance coverage starting day one---for you and your family.
• Parental Leave -- Paid parental leave to support employees as they welcome a new child through birth, adoption, or foster placement.

Important Notice

To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.

Seekr is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other characteristic protected by applicable law.