Site Reliability Engineer

your Jared

Northern (KY)

Hybrid

USD 150,000 - 210,000

Full time

9 days ago

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Benefits offered by this job

Remote work

Job summary

Chess.com is seeking a Site Reliability Engineer to ensure the stability, performance and scalability of our global gaming platform. You will bridge development and operations, maintaining high availability for millions of users while enabling rapid feature delivery.

You will lead hybrid cloud migrations, implement infrastructure-as-code, design robust monitoring, and guide cross-functional teams in reliability best practices. This is a fully remote, full-time role with global impact.

Qualifications

Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience.
5+ years of site reliability engineering, DevOps, or infrastructure engineering roles.
Experience managing bare-metal server infrastructure and datacenter operations.
Strong proficiency with UNIX/Linux operating systems and command-line administration.
Experience with cloud platforms (GCP, AWS, or Azure) and infrastructure-as-code tools (Terraform, CloudFormation, or similar).
Hands-on experience with configuration management systems (Ansible, Chef, Puppet, or similar).
Solid understanding of networking fundamentals, protocols (TCP/IP, HTTP/HTTPS, DNS), and network troubleshooting.
Experience with containerization and orchestration technologies (Docker, Kubernetes, or similar).
Proficiency with monitoring and observability tools (Datadog, Prometheus, Grafana, ELK stack, or similar).
Experience with relational and NoSQL databases, including performance optimization and scaling strategies.
Strong collaboration and communication skills for working effectively in a distributed team environment.
Demonstrated sense of ownership and accountability for system reliability and performance.

Responsibilities

Design and implement multi-regional resilient infrastructure capable of handling millions of concurrent sessions and transactions daily across global data centers.
Lead the hybrid cloud migration strategy, integrating bare-metal datacenter resources with cloud services for optimal performance and cost efficiency.
Own the on-call rotation and incident response procedures, ensuring rapid resolution of critical system issues and maintaining high availability SLAs.
Architect monitoring and alerting systems using industry-standard tools to proactively identify and resolve performance bottlenecks before they impact users.
Collaborate with development teams to implement infrastructure-as-code practices and establish deployment pipelines that support continuous integration and delivery.
Optimize system performance through capacity planning, load testing, and resource allocation across distributed computing environments.
Establish and maintain security protocols and risk assessment procedures for infrastructure components and data protection.
Partner with engineering teams to design scalable solutions for high-traffic applications and real-time processing requirements.
Drive automation initiatives to reduce manual operational overhead and improve system reliability through scripting and configuration management.
Mentor team members on SRE best practices and contribute to the development of infrastructure standards and documentation.

Skills

SRE experience

DevOps

Linux

Cloud platforms

Infrastructure as code

Configuration management

Networking

Docker/Kubernetes

Monitoring/Observability

Databases

CI/CD pipelines

Remote collaboration

Education

Bachelor's degree in CS/Engineering or related field

Tools

Terraform

CloudFormation

Ansible

Chef/Puppet

Docker

Kubernetes

Datadog

Prometheus

Grafana

ELK stack

Job description

About Us

Chess.com is one of the largest gaming sites in the world and the #1 platform for playing, learning, and enjoying chess.

We are a team of 600+ fully remote people in 60+ countries working hard to serve the global chess community. We are here to support 250M+ chess players worldwide with the best possible product, content, and tools to serve the community!

We are a tech company. A gaming company. A content company. And we do it all with passion and commitment to the game. Above all we prize our mission-driven, flat, life-celebrating, no-corporate culture, and we look forward to meeting you and learning more about what you can bring to the team.

About the role

The Site Reliability Engineer will play a critical role in ensuring the stability, performance, and scalability of our global gaming platform infrastructure. This position exists to bridge the gap between development and operations, maintaining high availability for millions of concurrent users while supporting rapid feature development and deployment. The SRE will be instrumental in building resilient systems that can handle massive scale across multiple regions, directly impacting user experience and platform reliability.

As our platform continues to grow and serve a global community, this role will drive the technical infrastructure decisions that enable seamless gaming experiences. The position requires both deep technical expertise and collaborative leadership to work across engineering teams, ensuring our systems can scale efficiently while maintaining the performance standards our users expect.

What you’ll do

Design and implement multi-regional resilient infrastructure capable of handling millions of concurrent sessions and transactions daily across global data centers
Lead the hybrid cloud migration strategy, integrating bare-metal datacenter resources with cloud services for optimal performance and cost efficiency
Own the on-call rotation and incident response procedures, ensuring rapid resolution of critical system issues and maintaining high availability SLAs
Architect monitoring and alerting systems using industry-standard tools to proactively identify and resolve performance bottlenecks before they impact users
Collaborate with development teams to implement infrastructure-as-code practices and establish deployment pipelines that support continuous integration and delivery
Optimize system performance through capacity planning, load testing, and resource allocation across distributed computing environments
Establish and maintain security protocols and risk assessment procedures for infrastructure components and data protection
Partner with engineering teams to design scalable solutions for high-traffic applications and real-time processing requirements
Drive automation initiatives to reduce manual operational overhead and improve system reliability through scripting and configuration management
Mentor team members on SRE best practices and contribute to the development of infrastructure standards and documentation

Preferred Skills

Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent practical experience
5+ years of experience in site reliability engineering, DevOps, or infrastructure engineering roles
Experience managing bare-metal server infrastructure and datacenter operations
Strong proficiency with UNIX/Linux operating systems and command-line administration
Experience with cloud platforms (GCP, AWS, or Azure) and infrastructure-as-code tools (Terraform, CloudFormation, or similar)
Hands-on experience with configuration management systems (Ansible, Chef, Puppet, or similar)
Solid understanding of networking fundamentals, protocols (TCP/IP, HTTP/HTTPS, DNS), and network troubleshooting
Experience with containerization and orchestration technologies (Docker, Kubernetes, or similar)
Proficiency with monitoring and observability tools (Datadog, Prometheus, Grafana, ELK stack, or similar)
Experience with relational and NoSQL databases, including performance optimization and scaling strategies
Strong collaboration and communication skills for working effectively in a distributed team environment
Demonstrated sense of ownership and accountability for system reliability and performance

Advanced knowledge of content delivery networks (CDNs) and edge computing
Experience with server-side automation and scripting languages (Python, Go, Bash, or similar)
Background in high-availability architectures and disaster recovery planning
Familiarity with security frameworks and compliance requirements
Experience with game server infrastructure or real-time application hosting
Knowledge of database administration and optimization for high-concurrency applications
Understanding of CI/CD pipelines and deployment automation
Experience with capacity planning and performance testing tools
Previous experience in a fully remote, distributed work environment
Continuous learning mindset with interest in emerging infrastructure technologies

About the Opportunity