Senior Site Reliability Engineer (Remote)

Fathom.ai; United States; On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Supportive environment for personal growth

Dynamic and collaborative team

Job summary

Fathom.ai is seeking a passionate Site Reliability Engineer (SRE) to leverage data and automation in scaling dynamic infrastructure. The role offers a unique blend of internal tooling development and infrastructure management to enhance customer experience.

Ideal candidates will have a strong background in observability, GitOps tooling, and familiarity with technologies such as Google Compute, Kubernetes, and Prometheus. Join a collaborative team and enjoy competitive compensation and growth opportunities.

Qualifications

• Proficiency with Infrastructure as Code / GitOps tooling.
• Foundation in Observability best practices and implementation.
• Experience in a SaaS or PaaS environment.
• Familiarity with tech stack: Google Compute, Kubernetes, Message Queues, Prometheus, ClickHouse, ArgoCD, Github Actions, Golang (Ruby / Rails is a bonus).

Responsibilities

• Scale existing tools and improve automation for infrastructure.
• Support platform across regions and enhance multi-regional capabilities.
• Work with engineering to improve platform observability.

Skills

Infrastructure as Code / GitOps

Observability best practices

SaaS or PaaS environment experience

Google Compute

Kubernetes

Message Queues

Prometheus

ClickHouse

ArgoCD

Github Actions

Golang

Ruby / Rails

Job description

Role Overview

We are looking for an SRE who is passionate about leveraging data and automation to drive a highly dynamic infrastructure. The role is a unique blend of infrastructure and internal tooling to reduce friction at every step of delivering an amazing customer experience.

As part of our team, you'll play a pivotal role in scaling our infrastructure, reducing toil through automation, and contributing to our culture of innovation and continuous improvement.

What You’ll Do

By 30 Days:

• Use your observability background to help scale our existing tools to new heights as we continue to grow the platform.
• Enhance our existing automation for scaling our infrastructure and improve the development experience.

By 90 Days:

• Play a key role in continuing to diversify and scale our platform across additional regions.
• Evaluate options to replace our existing real-time data pipeline for enhanced multi-regional capabilities.
• Provide platform support to all of engineering, using data-driven decision-making.

By 1 Year:

• Work with engineering to re-evaluate what observability means for the Fathom platform, and drive improvements to remove friction
• Help us design and implement improvements to our elastic multi-regional storage platform.
• Drive platform improvements to enhance reliability and efficiency

Requirements

Hard Skills

• Proficiency with Infrastructure as Code / GitOps tooling.
• Foundation in Observability best practices and implementation.
• Experience in a SaaS or PaaS environment.
• Familiarity with our tech stack: Google Compute, Kubernetes, Message Queues, Prometheus, ClickHouse, ArgoCD, Github Actions, Golang. (Ruby / Rails is a bonus)

Soft Skills

• Curiosity-driven with a focus on delivering results.
• A generalist mindset with the ability to dive deep into a wide range of challenges.
• Resilience and an ability to grind through complex problems.
• Openness to disagreement and commitment to decisions once made.
• Strong collaborative skills, with the ability to explain complex insights in an accessible manner.
• Independence in managing one’s workload and priorities.

What You’ll Get

• The opportunity to shape the dynamic platform of a growing company.
• A role that balances scaling infrastructure, enabling development teams, and internal tooling development.
• A chance to work with a dynamic and collaborative team.
• Competitive compensation and benefits.
• A supportive environment that encourages innovation and personal growth.