Site Reliability Engineer

ServiceNow; Jersey City (NJ); On-site; USD 115,000 - 148,000; Full time

Job summary

ServiceNow in Jersey City, NJ is hiring a Site Reliability Engineer to keep our data platform fast and resilient. This full-time role offers $115,000 - $148,000 annually, with autonomy to run your own projects and a team invested in your development.

You will mentor junior engineers, deliver mid-level quality features, and implement secure auth flows using Incident Response while wiring GitHub Actions flags to test on Jersey City traffic.

Qualifications

• 3+ years operating in a Site Reliability Engineer role.
• 5+ years standing behind your own estimates.
• Comfortable being accountable for a question-everything outcome in a full-time role.

Responsibilities

• Mentor junior engineers and contribute to a strong code-review culture.
• Deliver mid-level-quality features within the $115,000 - $148,000 SRE mandate.
• Implement secure authentication and authorization flows using Incident Response.
• Wire up GitHub Actions feature flags so testing on Jersey City traffic risk-free.
• Break large technology initiatives into Self-Motivation increments Jersey City can actually deliver.
• Sketch ELK Stack sequence diagrams that make the technology flow obvious to everyone.
• Build PagerDuty dashboards so ServiceNow's tech team stops asking engineers for numbers.
• Profile and refactor legacy code to reduce technical debt over time.

Skills

3+ years in SRE

Cross-functional collaboration

Accountability for outcomes

Tools

AWS

GitLab CI

ELK Stack

Job description

Our platform processes enormous volumes of data, and we need a Site Reliability Engineer who can keep it fast and resilient. This full-time opening offers $115,000 - $148,000, the autonomy to run your own projects, and a team invested in your development.

Key Responsibilities

• Mentor junior engineers and contribute to a strong code-review culture
• Deliver mid-level-quality features within the $115,000 - $148,000 Site Reliability Engineer mandate
• Implement secure authentication and authorization flows using Incident Response
• Wire up GitHub Actions feature flags so ServiceNow can test on Jersey City traffic risk-free
• Break large technology initiatives into Self-Motivation increments Jersey City can actually deliver
• Sketch ELK Stack sequence diagrams that make the technology flow obvious to everyone
• Build PagerDuty dashboards so ServiceNow's technology team stops asking engineers for numbers
• Profile and refactor legacy code to reduce technical debt over time

What You'll Bring

• The humility to revise strong opinions when the data argues back
• Cross-functional ease, from Attention to Detail engineers to ELK Stack marketers
• Roughly 3+ years operating in a similar Site Reliability Engineer position
• At least 5 years of standing behind your own estimates
• Comfort being accountable for a question-everything outcome in a full-time role

The story of ServiceNow is really the story of Jersey City, NJ betting on a make-it-better idea about technology and being proven right. You'll never have to guess where you stand with your manager in this full-time role.

We hand you $115,000 - $148,000, a growth plan, a mentor, and benefits, then let you flex your week to fit Jersey City the way you like.

Demand on the technology team has us moving fast to fill this seat.

Ready to put your AWS and GitLab CI skills to work?