Site Reliability Engineer

Beacon Hill; Fort Washington (Montgomery County); Hybrid; USD 73,000 - 87,000; Full time

Job summary

Beacon Hill Staffing Group seeks a Site Reliability Engineer for a 6-12+ month contract in Fort Washington, PA. The role is hybrid, requiring three days on site per week, and focuses on reliability, performance, and operational excellence.

You will investigate outages, perform root-cause analysis, and drive improvements in monitoring and ITSM processes. Collaboration across IT and business teams is essential.

Qualifications

• 5+ years in IT/SRE, infrastructure, production support, or systems ops.
• Strong troubleshooting of production systems and complex issues.
• Hands-on root cause analysis and problem management experience.
• Experience with monitoring/observability and SQL.
• Linux knowledge and familiarity with ITSM processes.
• Experience with disaster recovery planning and execution.
• Able to communicate findings and risks clearly.

Responsibilities

• Investigate system issues and outages and lead root cause analysis.
• Identify underlying problems and opportunities for improvement.
• Review outages to find improvement opportunities in processes.
• Support and improve monitoring and observability.
• Proactively identify reliability, performance, and operational concerns.
• Participate in disaster recovery activities and planning.
• Work within an ITSM environment and help improve operational processes.
• Identify and communicate vulnerabilities, risks, and areas of concern.
• Own and manage smaller technical projects from start to finish.
• Collaborate with technical and business teams during issue resolution.
• Communicate findings, recommendations, and next steps clearly.

Skills

Root cause analysis

Monitoring

Observability

Linux

SQL

ITSM processes

Disaster recovery

Problem solving

Communication

Job description

Site Reliability Engineer (T1480713-PHI) Fort Washington, Pennsylvania

Salary: USD53 - USD63 per hour

Location: Hybrid Fort Washington, PA (3 days/week on site required)

Duration: 6-12+ month contract

Responsibilities

• Investigate system issues and outages and lead root cause analysis
• Identify underlying problems rather than only addressing immediate symptoms
• Review outages and operational issues to identify opportunities for improvement
• Support and improve monitoring and observability
• Proactively identify reliability, performance, and operational concerns
• Participate in disaster recovery activities and planning
• Work within an ITSM environment and help improve operational processes
• Identify and communicate vulnerabilities, risks, and areas of concern
• Own and manage smaller technical projects from identification through completion
• Partner with technical and business teams during issue investigation and resolution
• Clearly communicate findings, recommendations, and next steps

Requirements

• 5+ years of relevant IT/SRE, infrastructure, production support, or systems operations experience
• Strong experience troubleshooting production systems and resolving complex technical issues
• Hands-on experience with root cause analysis and problem management
• Experience with monitoring and observability
• Working knowledge of Linux
• Experience working with SQL
• Understanding of ITSM processes and practices
• Experience supporting or participating in disaster recovery
• Proven ability to independently identify issues and drive improvements
• Strong communication and interpersonal skills
• Ability to take ownership, speak up, and effectively communicate technical risks or concerns
• Strong problem-solving and analytical mindset