Site Reliability Engineer

Katalyst CRO; Englewood (NJ); On-site; USD 120,000 - 180,000; Full time

Job summary

Katalyst CRO is seeking a seasoned Reliability Engineer to bolster observability and production readiness across our digital platforms. The role collaborates with development teams to identify and mitigate reliability risks, drives automation across CI/CD and infrastructure provisioning, and participates in on-call incident response.

The ideal candidate will bring 5+ years in high-traffic environments, strong scripting skills, and hands-on experience with Datadog, New Relic, and cloud services

Qualifications

• Willingness to work onsite and participate in a 24/7 on-call rotation.
• 5+ years of experience managing and supporting high-traffic digital platforms.
• Strong experience with CI/CD pipelines and deployment automation.
• Experience with cloud platforms such as AWS and/or GCP.
• Solid scripting skills (e.g., Python, Bash, Groovy).
• Hands‑on experience with observability and monitoring tools like Datadog, New Relic, AppDynamics, or similar.
• Understanding of web, mobile, and OTT architectures.
• Experience supporting large scale websites, Mobile and OTT applications, microservices, APIs, and distributed systems.
• Experience with infrastructure-as-code tools such as Ansible, Terraform, or Chef.
• Familiarity with performance testing tools like JMeter or k6.
• Hands on experience with debugging tools like Charles Proxy or Fiddler.
• Experience working with CDNs (e.g., Akamai) and reverse proxies (e.g., NGINX, Varnish).
• Exposure to video streaming platforms and Familiarity with application/infrastructure security controls and best practices.
• Certifications in SRE, DevOps, or Performance Engineering are a plus.

Responsibilities

• Support and enhance observability (monitoring, logging, alerting) across production systems.
• Help maintain SLIs/SLOs for key services.
• Participate in evaluating services for production readiness.
• Collaborate with development teams to identify reliability risks and improve system architecture.
• Contribute to automation of operations, including CI/CD pipelines, incident response, and infrastructure provisioning.
• Participate in incident response and on-call rotations for critical services.
• Contribute to post-incident analysis and drive reliability improvements.
• Partner with security, infrastructure, and product teams to support performance, compliance, and operational excellence.

Skills

On-call readiness

Reliability mindset

Team collaboration

Problem solving

Adaptability

Tools

Datadog

New Relic

AppDynamics

AWS

GCP

Terraform

Job description

• Support and enhance observability (monitoring, logging, alerting) across production systems
• Help maintain SLIs/SLOs for key services
• Participate in evaluating services for production readiness
• Collaborate with development teams to identify reliability risks and improve system architecture
• Contribute to automation of operations, including CI/CD pipelines, incident response, and infrastructure provisioning
• Participate in incident response and on-call rotations for critical services
• Contribute to post-incident analysis and drive reliability improvements
• Partner with security, infrastructure, and product teams to support performance, compliance, and operational excellence

Roles & Responsibilities

• Support and enhance observability (monitoring, logging, alerting) across production systems
• Help maintain SLIs/SLOs for key services
• Participate in evaluating services for production readiness
• Collaborate with development teams to identify reliability risks and improve system architecture
• Contribute to automation of operations, including CI/CD pipelines, incident response, and infrastructure provisioning
• Participate in incident response and on-call rotations for critical services
• Contribute to post-incident analysis and drive reliability improvements
• Partner with security, infrastructure, and product teams to support performance, compliance, and operational excellence

Preferred Experience

• Willingness to work onsite and participate in a 24/7 on-call rotation as needed
• 5+ years of experience managing and supporting high-traffic digital platforms
• Strong experience with CI/CD pipelines and deployment automation
• Experience with cloud platforms such as AWS and/or GCP
• Solid scripting skills (e.g., Python, Bash, Groovy)
• Hands‑on experience with observability and monitoring tools like Datadog, New Relic, AppDynamics, or similar
• Understanding of web, mobile, and OTT architectures
• Experience supporting large scale websites, Mobile and OTT applications, microservices, APIs, and distributed systems
• Experience with infrastructure-as-code tools such as Ansible, Terraform, or Chef
• Familiarity with performance testing tools like JMeter or k6
• Hands on experience with debugging tools like Charles Proxy or Fiddler
• Experience working with CDNs (e.g., Akamai) and reverse proxies (e.g., NGINX, Varnish)
• Exposure to video streaming platforms and Familiarity with application/infrastructure security controls and best practices
• Certifications in SRE, DevOps, or Performance Engineering are a plus