Site Reliability Engineer

HCLTech; Cary (NC); On-site; USD 120,000 - 170,000; Full time

Job summary

HCLTech in Cary, NC seeks an experienced Site Reliability Engineer to oversee production support, automate with Ansible, and implement robust monitoring and scripting with Python.

You will leverage Linux, relational databases, and ITIL/Change management practices, collaborating across Agile teams to prevent incidents and improve system reliability.

Qualifications

• 10+ years in SRE and production support.
• Hands-on Ansible for automation and orchestration.
• Proficient Python programming with libraries and frameworks.
• Relational databases such as Oracle, PostgreSQL, MSSQL.
• Linux, scheduling and shell scripting experience.
• Experience with monitoring tools (New Relic, Grafana, Prometheus).
• Networking concepts.
• Version control (Git, GitLab, GitHub).
• SDLC and Agile methodologies familiarity.
• ITIL and Change management lifecycle.

Skills

Ansible

Python

Relational databases

Linux

Monitoring tools

Networking concepts

Git

SDLC

ITIL

Communication

SRE

Production support

Education

Bachelor's degree

Job description

• 10+ years of progressive experience in an SRE and production support role.
• Extensive hands-on experience with Ansible for automation, configuration management, and orchestration.
• Proven proficiency in Python programming, including experience with relevant libraries and frameworks (e.g., data manipulation, scripting, web frameworks).
• Solid understanding and Hands on work experience of database concepts and experience with relational databases (e.g., Oracle, PostgreSQL, MSSQL).
• Linux, Job scheduing and shell scripting experience.
• Monitoring tools experience such as New Relic / Grafana / Prometheus.
• Networking related concepts.
• Experience with version control systems (e.g., Git, GitLab, GitHub).
• Strong understanding of software development lifecycle (SDLC) and Agile methodologies.
• ITIL and Change management and its lifecycle
• Excellent problem-solving, analytical, and critical thinking skills, especially how to resolve critical and high priority incidents.
• Strong written and verbal communication skills, with the ability to explain complex technical concepts clearly.
• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [e-mail] for investigation.