Site Reliability Engineer

Cognizant; Bentonville (AR); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus PTO

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is hiring a Site Reliability Engineer to enhance platform stability, reliability, automation, and production operations. The role partners with cross-functional teams to bolster observability, troubleshoot production issues, and apply SRE best practices.

On-site in Bentonville, AR with potential for well-being programs and support. You will design fault-tolerant systems, automate infrastructure, maintain dashboards, and lead incident resolution for critical issues, while balancing

Qualifications

• 3+ years of experience in software engineering with reliability and platform focus.
• Proficiency in Java and understanding of Microservice Architecture.
• Knowledge of MVC patterns, JDBC, and RESTful web services.
• Experience with web application frameworks and troubleshooting production issues.
• Familiarity with cloud platforms (Azure) and SRE principles.
• Willingness to support off-hours and weekend incident rotations.

Responsibilities

• Collaborate with cross-functional teams to build system stability.
• Design fault-tolerant platforms with redundancy and graceful degradation.
• Troubleshoot and debug software issues to provide timely resolutions.
• Improve platform stability and implement SRE best practices.
• Drive automation across infrastructure and workflows.
• Build observability dashboards for real-time visibility.
• Lead incident resolution for P1/P2 issues and prevent incidents.
• Provide off-hours on-call support for production issues.

Skills

Java

Microservice Architecture

RESTful Web Services

Troubleshooting

On-call readiness

SRE principles

Observability

Tools

Azure

MVC

JDBC

Web Frameworks

Job description

About the Role

We are seeking a Site Reliability Engineer to support platform stability, reliability, automation, and production operations. This role will partner with cross-functional teams to improve resilient systems, troubleshoot production issues, strengthen observability, and apply site reliability engineering best practices.

In This Role, You Will

• Collaborate with cross-functional teams to gather and understand the environment and build and plan for system and platform stability.
• Design and lead the implementation of fault-tolerant platforms, employing redundancy, self-healing mechanisms, and graceful degradation techniques to maintain service continuity despite unexpected failures.
• Troubleshoot and debug software issues, providing timely resolutions.
• Collaborate with the team to continuously improve platform stability and implement SRE best practices.
• Drive automation initiatives across infrastructure and operational workflows.
• Build and maintain observability dashboards for real-time system visibility.
• Drive incident reduction efforts and lead resolution of critical (P1/P2) issues.
• Self-motivate to support incident resolution and incident prevention efforts.
• Provide off-hours and weekend on-call support for critical production issues.

Work Model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a onsite position open to qualified applicants able to work in Bentonville AR 72712. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting and may change based on business and client requirements.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship. *Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

What You Need to Have to Be Considered

• 3+ years of experience in software engineering, with a focus on reliability, infrastructure, and platform engineering.
• Proficiency in Java, with a solid understanding of its ecosystem and Microservice Architecture.
• Basic understanding of MVC (Model-View-Controller) patterns, JDBC (Java Database Connectivity), and RESTful web services.
• Experience working with web application frameworks.
• Ability to write clean, readable, and maintainable Java code.
• Strong troubleshooting and debugging skills, with a track record of resolving production issues efficiently.
• Working knowledge of cloud platforms (Azure).
• Solid grounding in Site Reliability Engineering (SRE) principles and best practices.
• Willingness and availability to support off-hours and weekend on-call rotations.

These Will Help You Stand Out

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation

The annual salary for this position is between $70,000 - $80,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan