Site Reliability Engineer

EngFlow, Inc.; Austin (TX); Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Remote-first culture

Global team meetings

Job summary

EngFlow is seeking a Senior Engineer to join our expanding platform team. You will own critical incidents, help evolve the product, and partner with developers to deliver reliable, high-performance services at scale. This role embraces a remote-friendly environment and cross-region collaboration within APAC, EMEA, and the US.

You will mentor teammates, review code, and contribute to improving operational excellence across the company, while joining a world-class, distributed engineering culture.

Qualifications

• 5+ years in SRE, DevOps, or senior product support roles.
• Strong cloud experience (AWS/GCP) and modern tech stack.
• Excellent documentation for a global asynchronous audience.

Responsibilities

• Own high-priority production incidents during AU business day.
• Collaborate with core product teams to fix issues and add features.
• Coordinate daily handovers with EMEA and US teams.
• Mentor others and lead code reviews to raise quality.

Skills

SRE/DevOps experience

Strong communication

Collaboration

Tools

AWS

GCP

Bazel

gRPC

Java

Go

Python

Job description

About EngFlow

At EngFlow, we help developers save time by accelerating software builds and tests. Our cloud-based, distributed service optimizes developer workflows through remote execution and caching, improving efficiency, productivity, and product quality. Backed by top investors, EngFlow is redefining how companies build software and ship well-tested products. Our solutions speed up builds by a factor of 10 or more, while our observability platform provides actionable insights for optimization. Founded by key contributors to Bazel, we build tools that empower engineering teams—from startups to Fortune 500 companies—to enhance developer velocity and improve build performance.

Learn more about our mission, culture, and team: EngFlow | Video

We are looking for a Senior Engineer to join our expanding platform team. You won't just be "keeping the lights on" - you would be a critical member of our platform engineering hub. You will work closely with our existing team members geographically based all around the world while also trying to figure out how to grow a local team.

Key Responsibilities

• Incident Ownership: Act as the primary responder for high-priority production incidents during the Australian business day.
• Product Evolution: Work with the core product team to identify recurring support patterns and develop fixes and feature enhancements
• Collaboration: Participate in daily handovers with EMEA and US teams to ensure seamless continuity of operations.
• Mentorship: Help foster a collaborative culture, sharing knowledge and performing code reviews.

Requirements

• Experience: 5+ years in SRE, DevOps, or high-level Product Support roles.
• Technical Stack: Proficiency in AWS/GCP, Bazel, gRPC, Java/Golang/Python
• Mindset: A "team-first" attitude. You understand that local success depends on the collective health and communication of the AU pod.
• Communication: Exceptional ability to document complex issues for a global, asynchronous audience.

Benefits

We offer comprehensive medical, dental, vision benefits, 401k/pension, parental leave and generous vacation. The team is fully remote but we enjoy meeting together several times a year at exciting destinations throughout the world. We value getting the work done and having fun while doing it, and have done numerous fun team events such as chocolate, whisky, and tea tastings, monthly team games, escape the room, and other fun events.