Site Quality Manager

Cardinal Health; Washington; On-site; USD 107,000 - 152,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account

401k savings plan

Access to wages before pay day with my

Flexible spending accounts

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health in Norfolk, NE is seeking a Quality Management leader to develop and implement quality policies, procedures and processes to ensure products and services comply with regulatory standards and specifications.

The role provides strategic oversight, leadership and direction to the Quality function and to direct reports, with a focus on regulatory compliance and patient safety.

You will manage audits, CAPA, risk management and drive continuous improvement across product lifecycles.

Qualifications

• Minimum 3 years of experience in a quality manager or quality engineer role for a medical device manufacturing company preferred.
• Minimum 4 years of leadership experience in managing both hourly and salary professionals preferred.
• Experience with root cause analysis, corrective actions and documentation control preferred.

Responsibilities

• Develop and implement quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications.
• Provide strategic oversight, leadership and direction to direct reports within the Quality function.
• Manage, develop, train and guide direct reports, quality staff, and site personnel to achieve site quality goals and maintain regulatory compliance.
• Lead audit readiness efforts and facilitate regulatory, customer and corporate audits such as FDA and MDSAP and customer technical visits and provide responses to findings in a timely manner.
• Conduct Site Quality Management Reviews and report KPI metrics to corporate.
• Responsible for identifying trends and making decisions that affect product release to ensure patient safety.
• Apply ISO 13485, FDA QSR and other relevant standards to continuous improvement of the Quality Management System.
• Manage internal audits, external audits, and regulatory inspections.
• Oversee document control, CAPA, NCR, and complaint handling in a manufacturing environment.
• Support risk management activities, including hazard analysis and FMEA.
• Ensure quality oversight throughout product lifecycles from design control and supplier qualification to manufacturing and post‑market surveillance.
• Collaborate with engineering, production, and supply chain teams to ensure product quality and process compliance.
• Train and mentor staff on quality procedures and regulatory requirements.
• Lead root cause analysis and problem‑solving initiatives for quality issues.
• Analyze quality metrics and identify trends for escalation to senior management as required.

Skills

Quality management

Leadership

Root cause analysis

Regulatory compliance

Education

Bachelor's degree in related field

Job description

What Quality Management contributes to Cardinal Health Quality develops and implements quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications.

Quality Management provides strategic oversight, leadership and direction within the Quality function.

This position is 100% onsite in Norfolk, NE.

Responsibilities Develop and implement quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications.

Provide strategic oversight, leadership and direction to direct reports within the Quality function.

Manage, develop, train and guide direct reports, quality staff, and site personnel to achieve site quality goals and maintain regulatory compliance.

Lead audit readiness efforts and facilitate regulatory, customer and corporate audits such as (FDA and MDSAP) and customer technical visits and provide responses to findings in a timely manner.

Conducting Site Quality Management Reviews and report KPI metrics to corporate.

Responsible for identifying trends and making decisions that affect product release to ensure patient safety.

Responsible for understanding ISO 13485, FDA QSR and other relevant standards and to apply them to continuous improvement of the Quality Management System.

Manage internal audits, external audits, and regulatory inspections.

Oversee document control, CAPA (Corrective and Preventive Actions), NCR (Non-Conformance Reports), and complaint handling in a manufacturing environment.

Support risk management activities, including hazard analysis and FMEA.

Ensure quality oversight throughout product lifecycles from design control and supplier qualification to manufacturing and post‑market surveillance.

Collaborate with engineering, production, and supply chain teams to ensure product quality and process compliance.

Train and mentor staff on quality procedures and regulatory requirements.

Lead root cause analysis and problem‑solving initiatives for quality issues.

Analyze quality metrics and identify trends for escalation to senior management as required.

Qualifications Minimum 3 years of experience in a quality manager or quality engineer role for a medical device manufacturing company preferred Minimum 4 years of leadership experience in managing both hourly and salary professionals preferred. Experience with root cause analysis, corrective actions and documentation control preferred. Bachelor’s degree in related field, preferred or equivalent work experience

What is expected of you and others at this level

• Manages department operations and supervises professional employees, front line supervisors and/or business support staff
• Participates in the development of policies and procedures to achieve specific goals
• Ensures employees operate within guidelines
• Decisions have a short term impact on work processes, outcomes and customers
• Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
• Interactions normally involve resolution of issues related to operations and/or projects
• Gains consensus from various parties involved

Anticipated salary range: $106,700 - $152,400 USD Bonus eligible: Yes

Benefits:

Cardinal Health offers a wide variety of benefits and programs to support health and well‑being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long‑term disability coverage
• Work‑Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 10/5/2026

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. We are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day.

With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges — now, and in the future.