Site Quality Manager

International Flavors & Fragrances Inc.; Memphis, Northern (TN, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) with company contribution

Annual bonus

Job summary

International Flavors & Fragrances Inc. is seeking a Quality Control Manager to lead the QC laboratory in Memphis, TN.

You will oversee daily operations, ensure GMP compliance, and drive continuous improvement across testing programs and environmental monitoring. The role requires 10+ years in quality control within food, beverage, or chemical manufacturing, with SQF audit experience and strong data-driven decision capabilities.

Qualifications

• Bachelor’s degree in a relevant scientific discipline (Chemistry, Biology, Food Science)
• 10+ years in quality control/quality assurance in manufacturing environments
• Experience managing QC laboratories, teams and testing programs
• Experience with SQF audits and certification processes
• Strong knowledge of QC methodologies, lab testing methods and GMP requirements
• Experience leading RCA and continuous improvement initiatives
• Proven ability to manage multiple priorities in a fast-paced setting
• Strong communication and collaboration across cross-functional teams
• Ability to analyze data, interpret results and make data-driven decisions

Responsibilities

• Lead and manage the QC laboratory with daily operations, performance, and resource allocation
• Define and maintain quality control systems to meet internal and regulatory standards
• Develop sampling plans, testing methods, and lab protocols for materials and products
• Direct QC testing activities and ensure accurate, timely reporting of results
• Ensure GMP compliance across lab and production support activities
• Partner with manufacturing, engineering and supply chain to uphold quality standards
• Lead root cause investigations and implement CAPA
• Oversee food safety programs including environmental monitoring and inspections
• Lead customer and regulatory audits and ensure readiness

Skills

Leadership

Cross-functional collaboration

Data analysis

GMP knowledge

Root Cause Analysis

Education

Bachelor’s degree in Chemistry, Biology, Food Science, or related

Tools

SQF Audits

Job description

Job Summary

Are you ready to lead quality excellence and ensure the highest standards across manufacturing operations? IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences. We deliver sustainable innovations that elevate everyday products. Food Ingredients:Innovating improved nutritional profiles, better taste and texture, and greater cost efficiency to meet the needs of global food and beverage manufacturers. The Quality Control Manager role is based in Memphis, TN, in an on-site setting. Be part of a collaborative, detail-oriented, solution-focused team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference

• Lead and manage the Quality Control (QC) laboratory, overseeing daily operations, team performance, and resource allocation
• Establish, maintain, and continuously improve quality control systems, policies, and procedures to ensure compliance with internal and regulatory standards
• Define and implement sampling plans, testing methods, and laboratory protocols for raw materials, in-process materials, and finished products
• Direct QC testing activities and ensure accurate, timely analysis, documentation, and reporting of results
• Ensure compliance with Good Manufacturing Practices (GMP) and regulatory requirements across all laboratory and production support activities
• Partner with manufacturing, engineering, and supply chain teams to define and maintain quality standards and resolve quality-related issues
• Lead Root Cause Analysis (RCA) investigations and implement corrective and preventive actions for quality and food safety events
• Oversee food safety programs, including environmental monitoring, facility inspections, and issue mitigation (e.g., facility breaches, contamination risks)
• Lead customer audits, internal audits, and regulatory inspections, ensuring readiness and successful outcomes

What Makes You the Right Fit

• Bachelor’s degree in Chemistry, Biology, Food Science, or a related scientific discipline
• 10+ years of experience in quality control, quality assurance, or laboratory management within food, beverage, or chemical manufacturing environments
• Demonstrated experience managing QC laboratories, teams, and testing programs
• Experience with Safe Quality Food (SQF) audits and certification processes
• Strong knowledge of quality control methodologies, laboratory testing methods, and GMP requirements
• Experience leading Root Cause Analysis (RCA) and continuous improvement initiatives
• Proven ability to manage multiple priorities in a fast-paced manufacturing environment
• Strong communication and collaboration skills across cross‑functional teams
• Ability to analyze data, interpret results, and make data‑driven decisions

How Would You Stand Out?

• Experience leading food safety or environmental monitoring programs
• Knowledge of regulatory frameworks and customer audit expectations in food manufacturing
• Demonstrated ability to drive process improvements and quality culture initiatives

Why Choose Us?

• Opportunity to work in a global, innovation-driven organization
• Collaborative and inclusive team environment focused on excellence
• Exposure to end-to-end manufacturing and quality operations
• Career growth and development opportunities
• Access to a comprehensive benefits package including medical, dental, vision, 401(k) with company contribution, paid parental leave, vacation, holidays, and an annual bonus.
• Ability to make a meaningful impact on product quality and food safety standards

For your awareness, IFF has announced its intention to sell its Food Ingredients Business to CVC Capital Partners. The sale is currently expected to close in the first half of 2027, pending regulatory approvals and other customary closing conditions. The Food Ingredient business unit will remain part of IFF until close and, at such time, will transition to CVC Capital Partners. By applying for this position, candidates acknowledge awareness that the role is part of the Food Ingredient business unit and has been identified to transition to CVC Capital Partners.

We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

At IFF, we make joy through science, creativity and heart. As the global leader in flavors, fragrances, food ingredients, health and biosciences, we deliver groundbreaking, sustainable innovations that elevate everyday products – advancing wellness, delighting the senses and enhancing the human experience. We value an inclusive, creative workplace where all individuals can thrive and do their best work.

We consider all qualified candidates equally and based on merit, without regard to religion, ethnicity, national origin, race, age, veteran status, gender identity or expression, sexual orientation or disability.