Site Operation Project Manager

United Site Services, Inc; Austin (TX); On-site; USD 77,000 - 112,000; Full time

Benefits offered by this job

Holiday & Paid Time Off

Medical/Pharmacy

Dental

Vision

401(k) with employer match

EAP

Job summary

United Site Services is seeking a Project Manager to coordinate site projects from planning through completion, ensuring on-time delivery and adherence to safety standards. You will liaise with customers, internal teams, and leadership to align scope, schedule, and resources.

The role requires travel within the region and strong communication, organization, and problem-solving skills. Ideal candidates hold a Bachelor’s degree with 3–5 years of related leadership experience in field service

Qualifications

• Minimum: 2 Year / Bachelors Degree from two year college or technical school or equivalent.
• 3–5 years of related experience with leadership responsibility.

Responsibilities

• Coordinate daily project activities including scheduling and logistics.
• Serve as primary point of contact for assigned customer projects.
• Review project requirements with internal departments and address questions.
• Monitor timelines and milestones; elevate risks.
• Conduct site visits and walkthroughs to verify quality and compliance.
• Prepare status updates and post-project documentation.
• Support issue resolution by coordinating resources across teams.
• Ensure adherence to safety policies and customer/site expectations.

Skills

Project management

Communication

Customer service

Scheduling

Travel readiness

Microsoft Office

Education

Bachelor's degree

Tools

Outlook

Excel

Teams

Job description

About USS

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.

Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.

By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.

Primary Purpose

The Project Manager supports projects from planning through completion by coordinating schedules, communicating with customers, organizing activities, and supporting project teams. This role ensures work is delivered on time, meets customer expectations, and follows company standards and safety protocols. The Project Manager serves as the main liaison between customers, internal teams, and leadership throughout the project lifecycle.

Essential Functions

• Coordinate daily project activities, including scheduling, resource planning, and site or service logistics.
• Serve as the primary point of contact for assigned customer projects to ensure clear and timely communication.
• Work with internal departments to review project requirements, confirm readiness, and address questions or issues.
• Monitor project timelines, milestones, and progress; promptly elevate risks or barriers to completion.
• Conduct site visits, project walk-throughs, or service reviews to verify quality and compliance with specifications.
• Track materials, equipment, or service needs for projects and coordinate availability with appropriate teams.
• Prepare and deliver status updates, progress summaries, and post-project documentation.
• Support issue resolution by coordinating resources and facilitating communication across teams.
• Ensure adherence to company policies, safety requirements, and customer or jobsite expectations.
• Build and maintain positive working relationships with customers, vendors, and internal stakeholders.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position has supervisory responsibilities.

Qualifications

• EDUCATION
  • Minimum: 2 Year / Bachelors Degree – From two year college or technical school or equivalent combination of education and experience.
• EXPERIENCE
  • Minimum Years of Experience: 3
  • Maximum Years of Experience: 5
  • Comments: Of related experience and/or training; Proven leadership experience leading a diverse team to accomplish results.

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES

• Strong communication and customer service orientation.
• Ability to collaborate effectively across teams and departments.
• Organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Willingness and ability to work on-site or at customer locations as needed.
• Problem-solving mindset with the ability to adapt to changing circumstances.
• Proficiency in standard office software (e.g., Outlook, Excel, Teams) and familiarity with project or scheduling systems.
• Valid driver’s license and ability to travel within the assigned region (travel requirements may vary based on project needs).
• Strong communication and customer service orientation.
• Ability to collaborate effectively across teams and departments.
• Organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Physical Requirements

• Sit while answering phones or reply to emails
• Use hands and fingers to handle, control or feel objects tools or controls
• Repeat the same movements when entering data
• See details of objects that are less than a few feet away
• Speak clearly so listeners can understand
• Understand the speech of another person
• Focus on one source of sound and ignore others
• Hear sounds and recognize the difference between them
• See differences between colors, shades and brightness

Benefits Summary

• Holiday & Paid Time Off (pro-rated for Part-Time employees)
• Medical/Pharmacy
• Dental
• Vision
• Employer-Paid Short-Term Disability
• Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
• Voluntary Employee Life & Accidental Death and Dismemberment
• Voluntary Spousal Life
• Voluntary Dependent Life
• Hospital Indemnity, Accident and Critical Illness
• Commuter/Transit Account
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Health Savings Account
• 401(k) with employer match
• Employer-Paid Employee Assistance Program (EAP)
• Employee Discounts

Salary Range

$77,400.00 – $112,200.00 / year

Pay Transparency Statement

At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

EEO Statement

Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver’s license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements.

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.