Site Merchandise Coordinator

Gap Inc.; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player seeks a passionate individual to enhance the online shopping experience for millions. In this role, you will collaborate across teams to execute a compelling digital merchandising strategy, ensuring that product navigation aligns with design intent. Your analytical skills will guide seasonal plans, while your communication abilities will foster collaboration and influence decisions. Join a dynamic team dedicated to delivering an exceptional customer experience in the fast-paced world of ecommerce.

Qualifications

• Strong attention to detail and accuracy in execution.
• Ability to collaborate and facilitate data-based decisions.

Responsibilities

• Drive site execution and enhance the online shopping experience.
• Develop product site navigation and category storytelling.
• Utilize web analytics for seasonal navigation plans.

Skills

Detail-oriented work

Verbal communication

Written communication

Analytical skills

Team collaboration

Customer focus

Tools

MS Office

Job description

About the Role

Through a customer curious lens, you will collaborate with the Digital Merchandising, Marketing Production, Ecommerce Operations, Photo Studio, and Sample teams to produce a best-in-class online shopping experience visited by millions of customers each day. Blending the art and science of ecommerce merchandising, you will apply your knowledge and understanding in navigating our product-to-site pipeline and offer your cross-functional partners a strategic viewpoint on site execution, ensuring that the category navigation experience aligns with the design intent of the product, bringing key product initiatives to life on the site through compelling storytelling.

What You'll Do

1. Drive site execution and serve as a liaison between digital merchandising, website production, and marketing to bring the customer online shopping experience to life and meet or exceed the commercial plan and financial goals.

2. Develop and execute the vision of product site navigation and category storytelling.

3. Create seasonal navigation plans utilizing web analytics for recommendations and competitive benchmarking.

4. Construct, strategize, and navigate complexities of third-party vendor technologies, including related product recommendations, personalized merchandising, onsite and third-party search results, and outfitting templates and galleries; generate reports to measure efficacy and drive optimization.

5. Obtain market and competitive set intelligence to inform the business strategy by understanding customer feedback, product trends, historical data, and macro environment trends.

6. Solicit feedback to understand needs by asking effective questions.

7. Execute structured assignments based on stated priorities.

Who You Are

1. Passionate about the customer, our product, and the online shopping experience.

2. Ability to execute detail-oriented work with a high level of accuracy and attention to detail.

3. Strong verbal and written communication and influencing skills; compelling, persuasive storyteller.

4. Collaborative and team-oriented; able to bring teams together and facilitate productive, data-based decisions.

5. Strong computer skills in MS Office; able to quickly acquire skills in new computer systems.

6. Recognize and act on inconsistencies in data or results.

About the company

Gap Inc. is the largest specialty retailer in the United States and is third in total international locations, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, of which 2,406 are located in the U.S.