Site Manager - Topeka, KS

StateServ; Topeka (KS); Hybrid; USD 52,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Innovative technology solutions

On-site work

Career advancement

Job summary

Dragonfly Health in Topeka, KS seeks a Site Manager to oversee daily warehouse operations, ensuring seamless delivery, service, and pick-up of durable medical equipment. Lead a team and manage staffing and inventory to support high-quality patient care.

Grow a winning team with coaching, uphold HIPAA/OSHA compliance, and maintain equipment handling and sanitization while building strong client relationships in the local community.

Qualifications

• Proven leadership in operations with 1–2 years in a senior/lead role.
• Strong understanding of P&L and healthcare/DME knowledge preferred.
• Customer-focused mindset with strong interpersonal skills.
• Willingness to perform on-call coverage as needed.
• Regulatory knowledge of HIPAA/OSHA.
• Experience using Concur, inventory systems, and MS Office.

Responsibilities

• Oversee daily operations at one or more locations, ensuring seamless delivery, service, and pickup of DME.
• Monitor staffing, labor costs, and inventory to meet budgets while maintaining high service standards.
• Recruit, train, and coach warehouse and delivery staff to align with company values.
• Uphold HIPAA/OSHA standards and CHAP guidelines in safety and equipment management.
• Supervise deliveries during business and after-hours to meet targets and maintain client relationships.
• Manage inventory, vehicle maintenance, and proper equipment handling and sanitization.
• Address escalated service issues with urgency and care for patients and caregivers.
• Build community relationships through in-service training and client visits.

Skills

Leadership experience

P&L management

Healthcare/DME knowledge

Customer service

On-call coverage capability

Tools

Concur

Inventory management systems / DME Track

MS Office (Excel/Outlook/SharePoint/Teams)

Job description

Job Category: Warehouse Management & Operations

Requisition Number: SITEM007220

• Posted : August 27, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Topeka, KS 66609, USA

Description

Dragonfly Health - A great place to land

Dragonfly Health is the leading care-at-home data, technology and service platform, and the industry’s first scale durable medical equipment (DME) and pharmacy solution. Built on a 20-year history, Dragonfly Health uses advanced technology and robust analytics to manage DME and pharmaceutical services as part of a single, efficient solution for caregivers, patients, and their families. We serve over 145,000 patients every day in all 50 states.

Here, you are an integral part of a team that is transforming the future of hospice and post-acute healthcare. This is where innovation, collaboration and compassion thrive, allowing us to carry out our work at the highest level to serve our patients at a time in their life when they need us most.

We offer a dynamic and inclusive workplace where you'll have the unique opportunity to shape the future of healthcare alongside a passionate and talented team. We believe in empowering our employees to grow both personally and professionally, providing ample opportunities for career advancement, continuous learning, and skill development.

Dragonfly Health is our name for a reason.

The dragonfly is symbolic of the transformational impact we’re making on the industry, our people, and the lives we touch. We are a guiding force for what’s ahead, delivering more than equipment and medications, but also comfort and peace of mind.We are agile and adaptable, able to quickly and easily pivot from one point to the next, ready for whatever situation or patient need that arises.

Whatever it takes. Wherever it takes us.

What we offer

• Competitive Pay $52,000 - $60,000 annual salary + bonus opportunity
• Growth Opportunity and Career Advancement
• Agile and Adaptable team culture
• Innovative and revolutionary technology solutions
• A higher calling to provide quality patient care
• Lead with Excellence: Oversee daily operations at one or more locations, ensuring seamless delivery, service, and pick-up of durable medical equipment.
• Drive Profitability: Monitor staffing, labor costs, and inventory to achieve budgetary targets while maintaining high service standards.
• Develop a Winning Team: Recruit, train, and coach warehouse and delivery technician staff to deliver outstanding results aligned with Dragonfly Health’s core values.
• Ensure Compliance: Uphold company standards, federal/state regulations, and CHAP guidelines in safety, inventory control, and equipment management.
• Be Hands-On: Supervise and participate in deliveries during business and after-hours to meet service targets and foster client relationships.
• Maintain Operational Excellence: Manage inventory, oversee vehicle maintenance, and ensure proper equipment handling and sanitization.
• Client Service: Address escalated service issues with urgency and care, creating win-win outcomes for patients, caregivers, and partners.
• Engage Locally: Build relationships in the community through in-service training, client visits, and proactive communication.

What we look for

• Experience in Leadership: Proven success in managing operations, with at least 1-2 years in a senior or lead role.
• Business Acumen: Understanding of P&L management and experience in healthcare or durable medical equipment is strongly preferred. Knowledge of general business management as normally obtained by completion of degree in business or related field.
• Customer-Centric Mindset: Strong interpersonal and communication skills to manage relationships and resolve challenges with care. Ability to professionally communicate information to across all levels and audience groups.
• Energetic and Motivated: Initiative, creativity, and a commitment to building a highly supportive team environment.
• Technical and Physical Skills: Ability to lift and transport medical equipment (up to 75 lbs.) and perform on-call coverage as needed.
• Regulatory Knowledge: Familiarity with HIPAA, OSHA compliance and others as necessary.
• Technology: Telemetrics, Concur, Inventory Management Systems/DME Track. MS Office applications Excel, Outlook, SharePoint, Teams, Salesforce and Teams.
• Other: Confirmed MVR of three consecutive years driving history with no major moving violations or accidents. Must have a current active Driver’s License.

Why Site Managers are important

As a Site Manager at Dragonfly Health, you’re more than an operations leader – you’re the backbone of our field locations. You inspire your team to deliver exceptional care, maintain critical client relationships, and uphold the integrity of our services. Your leadership ensures that every piece of equipment we deliver brings comfort and relief to those in need, making a real difference in their lives.

Qualifications

Skills

Required

Working knowledge of a PC

Some Knowledge

Preferred

Customer Service

Some Knowledge

Clear and effective verbal communication

Some Knowledge

Problem-solving

Some Knowledge

Working knowledge of Microsoft Office Suite

Some Knowledge

Experience

Required

1-2 years Leadership experience in a Senior or Lead role

Preferred

Experience working under HIPAA and/or OSHA guidelines

Experience in healthcare or DME

Experience managing P&L

Licenses & Certifications

Required

Valid U.S. Driver License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.