Site Manager - Richardson, TX

StateServ Medical, Inc.; Richardson (TX); On-site; USD 67,500 - 82,500; Full time

Benefits offered by this job

Competitive Pay

Growth Opportunity

Innovative Technology Solutions

Job summary

StateServ Medical, Inc. in Richardson, Texas is seeking a Warehouse Operations Leader. This full-time position entails overseeing daily operations of durable medical equipment distribution, monitoring budgets, and managing staff. Candidates must have at least 1-2 years in a leadership role, along with a degree in business or related field. The ideal candidate will exhibit strong communication skills, technical abilities, and a customer-centric approach. This role offers competitive pay and opportunities for growth.

Qualifications

• 1-2 years of experience in a senior or lead role managing operations.
• Understanding of P&L management, preferably in healthcare or DME.
• Strong interpersonal and communication skills.

Responsibilities

• Oversee daily operations ensuring seamless delivery of durable medical equipment.
• Monitor staffing, labor costs, and inventory to meet budget targets.
• Recruit, train, and coach warehouse and delivery staff.

Skills

Leadership

Business Acumen

Customer Service

Initiative and Creativity

Technical Skills

Education

Degree in Business or Related Field

Tools

Telemetrics

Concur

Inventory Management Systems/DME Track

Microsoft Office

Salesforce

Job description

Job Category: Warehouse Management & Operations

Requisition Number: SITEM006913

• Posted: May 15, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Dragonfly Health is a leading care-at-home data, technology and service platform and the industry’s first scalable durable medical equipment (DME) and pharmacy solution.

Benefits

• Competitive Pay: $75,000 annual salary + bonus
• Growth Opportunity and Career Advancement
• Agile and Adaptable team culture
• Innovative and revolutionary technology solutions
• A higher calling to provide quality patient care

Responsibilities

• Lead with Excellence: Oversee daily operations at one or more locations, ensuring seamless delivery, service, and pick-up of durable medical equipment.
• Drive Profitability: Monitor staffing, labor costs, and inventory to achieve budgetary targets while maintaining high service standards.
• Develop a Winning Team: Recruit, train, and coach warehouse and delivery technician staff to deliver outstanding results aligned with Dragonfly Health’s core values.
• Ensure Compliance: Uphold company standards, federal/state regulations, and CHAP guidelines in safety, inventory control, and equipment management.
• Be Hands‑On: Supervise and participate in deliveries during business and after‑hours to meet service targets and foster client relationships.
• Maintain Operational Excellence: Manage inventory, oversee vehicle maintenance, and ensure proper equipment handling and sanitization.
• Client Service: Address escalated service issues with urgency and care, creating win‑win outcomes for patients, caregivers, and partners.
• Engage Locally: Build relationships in the community through in‑service training, client visits, and proactive communication.

Qualifications

• Experience in Leadership: Proven success in managing operations, with at least 1-2 years in a senior or lead role.
• Business Acumen: Understanding of P&L management and experience in healthcare or durable medical equipment is strongly preferred. Knowledge of general business management normally obtained by completion of a degree in business or a related field.
• Customer‑Centric Mindset: Strong interpersonal and communication skills to manage relationships and resolve challenges with care. Ability to professionally communicate information across all levels and audience groups.
• Energetic and Motivated: Initiative, creativity, and a commitment to building a highly supportive team environment.
• Technical and Physical Skills: Ability to lift and transport medical equipment (up to 75 lbs.) and perform on‑call coverage as needed.
• Regulatory Knowledge: Familiarity with HIPAA, OSHA compliance and others as necessary.
• Technology: Telemetrics, Concur, Inventory Management Systems/DME Track. Proficiency in MS Office applications (Excel, Outlook, SharePoint, Teams) and Salesforce.
• Other: Confirmed MVR of three consecutive years driving history with no major moving violations or accidents. Must have a current active Driver’s License.

Valid U.S. Driver License required.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.