Site Manager, St. Louis, #113

Gopuff; St. Louis (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

An innovative company is seeking a dedicated Site Manager to lead operations in a fast-paced environment. This role requires a self-starter with a passion for customer service and team leadership. You will oversee a diverse team, ensuring compliance and driving performance improvements across all operations. If you thrive in dynamic settings and are eager to make a significant impact, this opportunity is perfect for you. Join a team committed to delivering convenience and quality service to customers, making every moment count.

Qualifications

• 6+ years of experience in a fast-paced environment leading blended workforce.
• Strong written and verbal communication skills are essential.

Responsibilities

• Accountable for all facility operations including deliveries and inventory.
• Drive improvements to key performance indicators (KPIs).

Skills

Team Leadership

Conflict Resolution

Communication Skills

Process Improvement

Adaptability

Education

Bachelor’s degree

Tools

Google Suite

Job description

3 days ago Be among the first 25 applicants

Gopuff is seeking a Site Manager to join the Field Operations team. We are looking for a self-starting and entrepreneurial leader. The Site Manager role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility’s operations as well as a team of independent Driver Partners.

Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. We put our customers first.

Responsibilities

• Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems
• Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
• Training and coaching associates in the facility to work safely while following all standard work and processes.
• Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
• Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
• Implementing and monitoring Safety and Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
• Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records
• Create and implement plans to improve the safety, culture and financial performance of the facility
  
  

Qualifications

• 6+ years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
• Retail, grocery, military, restaurant or equivalent experience
• Bachelor’s degree, preferred
• Strong written and verbal communication skills
• Strong skills with conflict resolution
• Strong skills with team development and engagement
• Proficiency in computer usage, email, and Google Suite
• Ability to lead in an ever-changing environment
• Proven track record of being a change agent with improving processes and efficiencies
• Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business
• Ability to stand, bend, reach and walk during shifts
• Ability to lift up to 49 pounds
  
  

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Software Development

Referrals increase your chances of interviewing at Gopuff by 2x

Get notified about new Onsite Manager jobs in St Louis, MO.

Greater St. Louis $60,000.00-$90,000.00 5 days ago

Greater St. Louis $140,000.00-$155,000.00 4 weeks ago

Operations Manager- Dedicated accounts- Onsite

Assistant Manager, Operations | West County Center

St Charles, MO $80,000.00-$100,000.00 6 days ago

St Louis, MO $60,000.00-$80,000.00 4 days ago

Warehouse Operations Manager- Swing Shift

Earth City, MO $80,000.00-$90,000.00 3 months ago

(USA) Senior Manager, Operations Improvement

St Louis, MO $90,000.00-$180,000.00 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.