Site Manager

SDI; Wilmington (DE); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Tuition reimbursement

Vacation and wellness days

Job summary

A leading service provider is looking for a Site Manager in Wilmington, DE, to oversee client services and ensure operational excellence. You will handle purchasing, inventory control, and team management while achieving performance goals and customer satisfaction. This role requires 5+ years of leadership experience in a service industry and strong organizational skills. Competitive salary between $80,000 and $90,000. Benefits include health insurance and training opportunities.

Qualifications

• 5+ years in a leadership role in service industry.
• Profit and loss (P&L) management experience.
• Strong knowledge of manufacturing processes.

Responsibilities

• Ensure customer service levels meet goals.
• Check and maintain inventory accuracy.
• Deliver site profitability to contracted goals.

Skills

Leadership skills

Inventory control

Communication skills

Analytical skills

Organizational skills

Microsoft Office proficiency

Education

Bachelor’s degree or equivalent work experience

Tools

ERP systems

Job description

Apply for the Site Manager role at SDI.

Position Overview

The Site Manager will have direct responsibility for delivering a wide range of SDI services at a specific client location. This role reports to the Operations Manager, who oversees a collection of client locations. The Site Manager's day‑to‑day responsibilities include purchasing, receiving, inventory control, technology management, personnel productivity, and facility management. The role also includes meeting defined performance goals and ensuring Best in Class (BIC) storeroom operations such as customer service levels, inventory accuracy, use of national suppliers, customer and SDI savings and safety. The Site Manager will deliver site profitability to predetermined goals and provide weekly forecasts. Strong communication and collaboration skills are required, working closely with corporate functions such as Engineering Services, Strategic Sourcing, Central Purchasing, Human Resources, Finance and Information Technology. This is a fully onsite role, Monday through Friday, 7:00 am to 3:30 pm EST.

A typical day in the life of a Site Manager

• Ensure customer service levels meet required goals, as per SDI’s contract.
• Check and maintain inventory accuracy.
• Follow and ensure all SDI and client safety protocols are met.
• Deliver site profitability to predetermined, contracted goals.
• Provide weekly forecasts.

The Skills You’ll Contribute To Our Diverse Team

• Bachelor’s degree preferred, or equivalent work experience.
• 5+ years in a leadership role of hourly and clerical workers in a service industry (preferably industrial, manufacturing or commercial markets).
• Profit and loss (P&L) management experience required.
• Hands‑on manager willing to roll‑up sleeves to perform duties.
• Six Sigma knowledge preferred; other process methodologies such as Lean Manufacturing also considered.
• Demonstrated understanding of storeroom activities and material management (issuing, receiving, stocking, purchasing, inventory control).
• Strong organizational, time‑management and people‑management skills.
• Strong knowledge of basic manufacturing processes.
• Process‑oriented and strong analytical skills.
• Proven ability to operate with high autonomy, integrity, professionalism and strong work ethic.
• Advanced knowledge of Microsoft Office and ERP systems required.
• Valid driver’s license (site specific).
• Ability and willingness to work in an industrial/warehouse environment; may be exposed to heat, noise and dirt, with lifting (50 lbs) required.
• May work in other positions and locations to meet corporate and/or customer requirements.

Who are we?

At SDI, we help essential organizations across North America compete more effectively in a challenging global marketplace, keeping our economy moving. We evolve how leading manufacturers, multi‑site retailers, and higher education institutions manage MRO strategies, eliminating waste, minimizing risk exposure and staying competitive.

Why work for SDI?

The Philadelphia Inquirer named us as one of their Top Workplaces in 2023. We offer a supportive environment and a range of benefits.

Benefits

• Health insurance (medical, dental and vision).
• Training and development opportunities – 2023 People Accelerator award winner.
• Vacation, wellness days, pet bereavement days and 12 paid holidays.
• 401(k) with company match.
• Tuition reimbursement.
• Student loan repayment assistance.
• Safety shoes reimbursement.
• Discounted tickets to various vendors.

The pay range for this bonus‑eligible role is $80,000 - $90,000 annual. Individual pay depends on role level, experience, skills and location. Pay ranges are reviewed and updated annually. Offers are made within the applicable pay range at the time.

Eeo

SDI is an equal‑opportunity employer committed to inclusion and diversity. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, protected veteran status, disability, genetic information or other protected characteristics. If you have a disability or special need requiring accommodation, please contact us at [e-mail]. SDI participates in the E‑Verify program.

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