Site Manager

Tsunami Express Car Wash; Troy (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employee discounts

Flexible scheduling

PTO

Health insurance

Career growth

Team culture

Job summary

Tsunami Express Car Wash is hiring a Site Manager to lead a high-performing team across a busy Midwest location. You will drive site performance, manage daily operations, coach staff, and ensure an outstanding guest experience while maintaining equipment and facility standards.

This role rewards leadership with growth opportunities, competitive pay, and benefits. You’ll engage with the community and help grow membership sales through excellent service.

Qualifications

• Proven leadership or management experience
• Strong communication and organizational skills
• Mechanically inclined and comfortable with equipment
• Reliable, results-driven with strong work ethic
• Thrive in fast-paced, operations-focused environment
• Willingness to work outdoors in all weather conditions
• Experience in car wash, retail, hospitality, or service helpful but not required
• Customer-first and team-first mindset

Responsibilities

• Drive performance using data and technology to optimize site operations
• Lead daily operations including opening/closing, scheduling, staffing, and performance tracking
• Hire, train, and develop high-performing team members
• Grow revenue by increasing membership sales, retention, and profitability
• Deliver exceptional customer experiences and resolve issues with a customer-first mindset
• Maintain a clean, safe, and fully operational site, including equipment upkeep
• Engage the local community through B2B partnerships, marketing initiatives, fundraisers, and Chamber involvement
• Create a positive, accountable, and team-driven culture

Skills

Leadership experience

Communication skills

Operational oversight

Troubleshooting

Outdoor work

Customer-first mindset

Job description

Brief Description

Ride the Wave to a New Career as a Site Manager with Tsunami Express Car Wash!

At Tsunami Express, we’re committed to making sure every guest and every team member leaves with more than just a clean car—we want them to leave with a smile.

We’re more than just a place to get your car cleaned — we’re building a team-driven culture where innovation, growth, and customer experience are at the heart of everything we do. As a Site Manager, you'll lead a positive, motivated team focused on delivering a premium, seamless customer experience — and have fun doing it.

Tsunami Express currently operates 75+ express car wash locations across the Midwest. We are creating a high-performance network of car washes powered by people, automation, and smart technology.

As a Tsunami Express Site Manager, you are responsible for driving results, leading your team, and ensuring operational excellence. Our Site Managers play a critical role in delivering performance, developing talent, and creating an outstanding guest experience every day.

What You’ll Do As a Site Manager

• Drive performance as a Site Manager by using data, metrics, and technology to optimize site operations
• Lead daily operations, including opening/closing procedures, scheduling, staffing, and performance tracking
• Hire, train, and develop high-performing team members as part of your Site Manager leadership responsibilities
• Grow revenue by increasing membership sales, retention, and overall site profitability
• Deliver exceptional customer experiences and resolve issues with a customer-first mindset
• Maintain a clean, safe, and fully operational site, including equipment upkeep and basic maintenance oversight
• Engage the local community through B2B partnerships, marketing initiatives, fundraisers, and Chamber involvement
• Create a positive, accountable, and team-driven culture as a Site Manager

What You’ll Need to Succeed as a Site Manager:

• A genuine smile and a strong, positive leadership presence
• Proven leadership, supervisor, or management experience
• Strong communication, coaching, and organizational skills
• Mechanically inclined and comfortable working with equipment and troubleshooting
• Reliable, dependable, and results-driven with a strong work ethic
• Ability to thrive in a fast-paced, operations-focused environment
• Willingness to work outdoors in all weather conditions
• Prior car wash, retail, hospitality, or service industry experience (preferred but not required)
• A strong customer-first and team-first mindset

What You’ll Get as a Site Manager:

• Competitive base salary plus monthly performance bonuses for high-performing Site Managers
• Employee discounts on services and products
• Flexible scheduling and paid time off (PTO)
• Health, dental, and vision insurance
• Paid training and career growth – many of our future leaders grow from the Site Manager role
• A strong, team-oriented culture focused on leadership development, accountability, and customer excellence

When You’ll Work

• Shifts are generally 8–10 hours
• Schedule may include a mix of weekdays, evenings, and weekends
• On-call availability required to support operations as needed
• Full-time role, typically 45+ hours per week

Join the Tsunami Experience as a Site Manager!

At Tsunami Express Car Wash, our Site Managers are the driving force behind each location’s success. You’ll lead your team, serve your community, and create an environment where both employees and customers thrive.

Customers Enjoy a Quick Escape As They Surf Through Our Vibrant Tunnel, While Our Site Managers And Teams Deliver a Smooth, Efficient, And Memorable Experience Every Time. After The Wash, Guests Can Enjoy

• Free vacuums
• Complimentary self-service air for tires
• A full-service detail center

Come ride the wave as a Site Manager—and lead the Tsunami magic to life!