Site Manager

NAPA Auto Parts; New York (NY); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA Auto Parts in New York, NY is seeking a full-time store supervisor to lead daily operations, coach staff, and deliver a high level of customer service. You will monitor sales, manage inventory, maintain safety, and build strong vendor relations while ensuring compliance with company policies.

A HS Diploma or equivalent is required; technical school or college degree is a plus, with starting pay at $28 per hour and pay progression.

Qualifications

• Leadership experience in auto parts retail or service.
• Strong customer service and problem-solving skills.
• Knowledge of store inventory and vendor relations.

Responsibilities

• Monitors store sales performance daily, weekly, monthly and year-to-date.
• Identifies problems and solves them effectively.
• Develops customer relations and maintains a high level of service to the customer.
• Addresses customer sales/service questions quickly.
• Supervises and coaches store employees.
• Monitors and recognizes performance and enforces policies.
• Minimizes inventory shrinkage with proper processes.
• Ensures merchandise is received timely and stored properly.
• Maintains a safe work environment and ensures HazMat training is up to date.
• Builds relationships with non-NAPA vendors on pricing, inventory and service.

Skills

Leadership

Customer service

Inventory management

Problem solving

Team coaching

Education

HS Diploma or equivalent

Technical school or college degree a plus

Tools

TAMS POS system

Adding machine

Job description

New York, NY, USA

Full time

R26_0000024892

Responsibilities

• Monitors store sales performance on a daily, weekly, monthly and year to date basis.


• Identifies problems and solve them effectively.


• Develops good customer relations and maintains a high level of service to the customer.


• Addresses customer sales/service questions quickly.


• Supervises and coaches store employees.


• Monitors and recognizes both good and unacceptable performance of employees.


• Ensures proper processes and procedures are utilized to minimize inventory shrinkage.


• Assures that merchandise is received in a timely, accurate manner and that it is put away in the stockroom in an appropriate manner.


• Creates a safe work environment and that required HazMat training occurs in a timely fashion. Actively works at minimizing employee time loss due to Worker's Compensation injuries


• Understands, interprets, and complies with Company policies.


• Works closely with the District office (or District Manager) to maintain procurement card controls.


• Builds relationships, and negotiates, with non-NAPA vendors on pricing, inventory and service.

Experience, Education, and Abilities

• HS Diploma or equivalent required.


• Technical school, and/or college degree a plus.


• Requires demonstrated leadership in the automotive after-market service industry, preferably an automotive parts department, dealership, jobber or retail establishment.


• Have a working knowledge of the organization(s) the store services


• Possess high character and always deals fairly with both employees and customers.


• Provide strong leadership to the operation to create a high performance team via customer focus, open communication, a willingness to coach and provide feedback.


• Possess personal drive, self-motivation and initiative to accomplish company goals.


• Enjoy working with people in a fast-paced setting; be competitive yet has the ability to work calmly under pressure.


• Insure proper maintenance and protection of Company store facilities, equipment, inventory and other physical assets of the Company.


• Possess a willingness and ability to learn.


• Possess analytical problem solving skills.


• Capable of operating TAMS point-of-sale system and cataloging.


• Able to use adding machine and process cash, check, and credit card transactions.

Work Environment

• While performing the duties of this position, the employee is exposed to fumes or airborne particles.


• Able to speak clearly and listen attentively.


• Able to work on feet (stand and walk) for entire assigned work shift.


• Capable of lifting and moving parts and boxes of up to 60 pounds.


• Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (eight feet) with use of stool or ladder when necessary.


• Able to move engine blocks, core barrels, and other heavy equipment with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.

This position offers a starting hourly rate of $28. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans.


• Retirement Plan: 401(k) with company match.


• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave


• Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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