Site Manager

Tsunami Express Car Wash; Kokomo (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid training and career growth

Flexible scheduling and PTO

Employee discounts on services

Job summary

Tsunami Express Car Wash is seeking a Site Manager to lead a motivated team, optimize daily operations, and deliver a premium guest experience across our 75+ Midwest locations. You’ll use data and teamwork to drive performance while maintaining top-tier site standards and safety.

Ideal candidates bring proven management experience, strong communication, and a hands-on approach to equipment and facility upkeep.

Qualifications

• Leadership experience in a supervisory or management role.
• Strong communication and coaching skills.
• Ability to manage operations, scheduling, and staffing.

Responsibilities

• Drive performance using data, metrics, and technology to optimize site operations.
• Lead daily operations, including opening/closing procedures, scheduling, staffing, and performance tracking.
• Hire, train, and develop high-performing team members as part of leadership responsibilities.
• Grow revenue by increasing membership sales, retention, and site profitability.
• Deliver exceptional customer experiences and resolve issues with a customer-first mindset.
• Maintain a clean, safe, and fully operational site, including equipment upkeep and basic maintenance oversight.
• Engage the local community through B2B partnerships, marketing initiatives, fundraisers, and Chamber involvement.
• Create a positive, accountable, and team-driven culture as a Site Manager.

Skills

Leadership

Communication

Coaching

Organizational skills

Problem solving

Reliability

Outdoors work

Customer focus

Tools

Equipment troubleshooting

Job description

Brief Description

Ride the Wave to a New Career as a Site Manager with Tsunami Express Car Wash!

At Tsunami Express, we’re committed to making sure every guest and every team member leaves with more than just a clean car—we want them to leave with a smile.

We’re more than just a place to get your car cleaned — we’re building a team-driven culture where innovation, growth, and customer experience are at the heart of everything we do. As a Site Manager, you'll lead a positive, motivated team focused on delivering a premium, seamless customer experience — and have fun doing it.

Tsunami Express currently operates 75+ express car wash locations across the Midwest. We are creating a high-performance network of car washes powered by people, automation, and smart technology.

As a Tsunami Express Site Manager, you are responsible for driving results, leading your team, and ensuring operational excellence. Our Site Managers play a critical role in delivering performance, developing talent, and creating an outstanding guest experience every day.

What You’ll Do As a Site Manager

• Drive performance as a Site Manager by using data, metrics, and technology to optimize site operations
• Lead daily operations, including opening/closing procedures, scheduling, staffing, and performance tracking
• Hire, train, and develop high-performing team members as part of your Site Manager leadership responsibilities
• Grow revenue by increasing membership sales, retention, and overall site profitability
• Deliver exceptional customer experiences and resolve issues with a customer-first mindset
• Maintain a clean, safe, and fully operational site, including equipment upkeep and basic maintenance oversight
• Engage the local community through B2B partnerships, marketing initiatives, fundraisers, and Chamber involvement
• Create a positive, accountable, and team-driven culture as a Site Manager

What You’ll Need to Succeed as a Site Manager

• A genuine smile and a strong, positive leadership presence
• Proven leadership, supervisor, or management experience
• Strong communication, coaching, and organizational skills
• Mechanically inclined and comfortable working with equipment and troubleshooting
• Reliable, dependable, and results-driven with a strong work ethic
• Ability to thrive in a fast-paced, operations-focused environment
• Willingness to work outdoors in all weather conditions
• Prior car wash, retail, hospitality, or service industry experience (preferred but not required)
• A strong customer-first and team-first mindset

What You’ll Get as a Site Manager

• Competitive base salary plus monthly performance bonuses for high-performing Site Managers
• Employee discounts on services and products
• Flexible scheduling and paid time off (PTO)
• Health, dental, and vision insurance
• Paid training and career growth – many of our future leaders grow from the Site Manager role
• A strong, team-oriented culture focused on leadership development, accountability, and customer excellence

When You’ll Work

Scheduling for Site Managers varies depending on business needs and site demands:

• Shifts are generally 8–10 hours
• Schedule may include a mix of weekdays, evenings, and weekends
• On-call availability required to support operations as needed
• Full-time role, typically 45+ hours per week

Join the Tsunami Experience as a Site Manager

At Tsunami Express Car Wash, our Site Managers are the driving force behind each location’s success. You’ll lead your team, serve your community, and create an environment where both employees and customers thrive.

Customers Enjoy a Quick Escape As They Surf Through Our Vibrant Tunnel, While Our Site Managers And Teams Deliver a Smooth, Efficient, And Memorable Experience Every Time. After The Wash, Guests Can Enjoy

• Free vacuums
• Complimentary self-service air for tires
• A full-service detail center

Come ride the wave as a Site Manager—and lead the Tsunami magic to life!