Site Manager

Socket.dev; Kennesaw (GA); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) with strong match

Paid vacation & holidays

Profit sharing

Parental leave

Tuition reimbursement

Pet insurance

Job summary

KNAPP is seeking a Site Manager to lead on-site project activities, coordinating vendors, installation, and commissioning teams. The role emphasizes safety, schedule adherence, and customer satisfaction across on-site phases in a high-visibility logistics environment.

The candidate will manage communications, progress reporting, and on-site meetings, ensuring compliance with safety standards and customer requirements. Travel to client sites is expected as part of daily responsibilities.

Qualifications

• Minimum 3 years’ experience in a related industry or service.
• Valid driver’s license is required.
• Effective oral and written communication skills are essential.
• Ability to work independently and at customer sites.

Responsibilities

• Coordinate all on-site sub-vendor activities and deliveries.
• Ensure timely on-site communication among project stakeholders and teams.
• Monitor safety compliance with OSHA and customer rules.
• Lead weekly site coordination and safety meetings with all stakeholders.
• Prepare and maintain on-site schedules, progress reports and documentation.

Skills

Effective oral and written comms

Valid driver’s license

Independent work capability

Willingness to travel 100%

Job description

WHO WE ARE

KNAPP brings new technology to warehouse automation.

The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We, more than 8,000 employees of the KNAPP Group in over 60 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple.

One of KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

WHAT YOU GET TO DO

A Site Manager is responsible for all project metrics, including safety, quality, schedule, and customer satisfaction as it is related to the On-Site Phase. The following, at a minimum, must be performed:

Essential Functions:

• Coordinateallsub-vendoron-siteactivitiesanddeliveries
• Ensureallrequiredon-sitecommunicationbetweenprojectstakeholders,installationteam, commissioning team, suppliers, etc. occurs in a time frame and to the level of detail necessary for a successful project
• MonitorandensurethatallcarriedoutworkiscompliantwithOSHAandcustomersafety rules, if applicable
• Ensureproperplacement ofsafetysignsandprovidesafetytraininginaccordancewiththe Graz, Austria standards
• Monitorandensurethatallon-sitetasksanddeliverablesareperformedon schedule
• Maintaininternalinstallationandcommissioningschedule(progress,milestonecompletion, minor delays) and trigger updates, if significant changes are necessary
• Holdregular(minimumweekly)sitecoordinationandprogressmeetingswithKnapp supervisor,installationandcommissioningteam,andvendors,anddistributemeeting minutes to all participants and Knapp stakeholders
• Holdweeklysitesafetymeetingswithallsub-vendorsandfileprotocols
• TakeallnecessarystepstocoordinatewiththeCustomerandensurecustomerdeliverables are provided timely and accurately
• Providesitestatusreportsandscheduleprogress/divinationreportsonaweeklybasis
• Managerentalequipment andsitesupplies(office, tools,miscellaneous)
• Support,organize,andsourcelocalsupplies,when necessary
• SubmitalladditionalmaterialrequeststoHeadof Installation
• Makequalitychecksofinstalledequipmentanddocumenttheresults
• Managetheunloadingofdeliveries
• PrepareandperformstaticacceptanceswiththeCustomer
• Prepareandperformsub-vendortestingandacceptance
• Organize shipments to return materials
• Produce,distribute,andfiledocumentationasrequiredtoensureallon-siterequirementsare satisfied and all possible risk to Knapp is mitigated.
• Apartiallistofdocumentationproducedby aSite Manageris:
  • Meetingminuteswithactionitems
  • Critical path schedules (tracking the progress in % and delays on a weekly basis)
  • Statusreports(internalandexternal)
  • Openissueslist
  • Workinghourreports
  • Progressreportforforecast
  • Know and understand when and to whom an issue needs to be escalated in order to eliminate negative impact on a project
  • Operate and negotiate independently within Knapp policies, procedures, and directives
  • Develop and maintain good lines of communication with Knapp team members and stakeholders based at Knapp AG (parent company) or other Knapp subsidiaries
  • Act as primary customer interface for on-site activities
  • Coordinate change order pricing and proposals
  • In addition, manage the following tasks during the commissioning phase:
  • Create resource and project schedule in coordination with the technical departments during the on-site phase
  • Identify risks impacting schedule, handover dates and quality
  • Attend project steering committee meetings
  • Attend all other project-related meetings, as needed
  • Actively drive the project schedule
  • Facilitate daily meetings with on-site team and extend to 2nd meetings, as needed (mass test, KIT)
  • Supervise mass and integration tests and report accordingly
  • Schedule customer training, ensure completion of the training, and provide that customers’ expectations are met
  • Clarify ramp-up expectations with Customer
  • Manage coordination and alignment with project management in case of changes (CR)
  • Serve as main point of contact for assigned projects, Knapp internal and external
  • Hold regular project alignment meetings
  • Lead and coordinate project startup team on-site by establishing a matrix organization, as well as coordinate project startup travels in alignment with the team and department managers
  • Provide periodic project status reports to the startup department managers regarding timelines, deadlines, cost, and quality
  • Attend customer meeting during CIT and coordinate open points with the team

General Responsibilities:

• Maintainqualityofservicebyensuringeffectivecommunicationbetweenbothcustomers and Knapp
• Makesurereportsarewellwrittenandlegible
• Implement site quality procedures, safety procedures, and any statutory procedures
• HoldregularmeetingswiththeCustomerRelationsManagertodiscussactivitiesand progress
• Providemaintenanceservicesupporttotheinstalledsystem
• Ensureallspareusageissuesareloggedappropriatelyandquicklywiththecustomerand Knapp US spare parts team
• Ensurethetoolingandequipmentsuppliediswellcaredforandisalwaysina presentable/usable condition
• Provideflexibilityandthebestuseofskillsandcapabilities
• Ensure all timesheets and documentation are accurate and legible with all the correct job numbers entered, and presented to Knapp US on a weekly basis for supervisor’s approval
  

WHAT YOU HAVE

• Minimum3years’experienceina relatedindustry or service
• Validdriver’slicense
• Effectiveoralandwrittencommunicationskills
• Possess the ability to work independently and on customers’ sites

Working Conditions and Environment:

• Overtimeasrequiredby work
• 100%travelrequired
• Professionalofficeandcustomersiteetiquetteisrequiredatalltimes
• Authorizationtoworkin theU.S.
• Passportortheabilitytoobtainapassport
• Physical requirements may include: sitting, squatting, walking, reaching out to arm’s length, reaching over-head, lifting between 50-100 pounds, and reading

WHAT YOU WILL GET

• Industry competitive compensation
• Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
• 401k with a very generous employer match and no vesting!
• Paid Vacation & Holidays
• Profit Sharing
• Paid Parental Leave
• Subsidized Daycare
• Tuition Reimbursement
• Pet Insurance

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.

Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”