Site Manager

Qual Pac Charlotte; Charlotte (NC); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Stable company

Leadership role

Brand exposure

Collaborative culture

Career growth

Job summary

Qual Pac (A Pro Pac Company) is seeking a Site Manager in Charlotte, NC to lead a large, fast-paced facility dedicated to Frito-Lay. You will oversee safety, quality, and production, guide a sizeable workforce, and partner with customers to ensure top-tier performance.

The role requires strong manufacturing leadership, Lean/Six Sigma experience, and the ability to manage complex operations and temporary labor, with a focus on continuous improvement.

Qualifications

• Experience leading manufacturing operations with multiple shifts.
• Deep knowledge of safety, quality, and production management.
• Familiarity with Lean/Six Sigma methods and continuous improvement.

Responsibilities

• Lead plant operations to hit safety, quality, and production goals.
• Oversee daily operations across shifts and manage schedules.
• Drive continuous improvement and Lean/Six Sigma projects.

Skills

Manufacturing leadership

Multi-shift operations

Safety &Quality

Continuous improvement

Demand planning

Scheduling

OSHA knowledge

Quality systems

Customer relationships

Temporary labor

WMS & ops systems

Bilingual EN/ES

Tools

WMS

Microsoft Office

Job description

Site Manager

Location: Charlotte, NC
Company: Qual Pac (A Pro Pac Company)
Client Site: Frito-Lay Dedicated Facility

About Us

Quality Packaging (Qual Pac) has been in business for over 50 years, built on a culture that values integrity, accountability, and people. We believe our employees are our greatest asset, we stand by our word, and we prioritize our customers above all else.

Position Overview

The Plant Manager is responsible for the overall leadership and performance of the facility, with a primary focus on Safety, Quality, and Production. This role drives operational excellence, ensures customer satisfaction, and builds a culture of continuous improvement and accountability.

Reporting to the General Manager, the Plant Manager leads a team of direct reports responsible for managing all day-to-day operations within a fast-paced, customer-dedicated environment.

Key Responsibilities

Operations Leadership

• Lead all aspects of plant operations to achieve performance goals in safety, quality, and production
• Oversee daily operations across multiple shifts in a high-volume environment
• Ensure efficient execution of production plans, scheduling, and inventory control

Safety & Quality

• Own and enforce all safety, food safety, and quality programs (OSHA, SQF, AIB, etc.)
• Ensure compliance with all regulatory and customer requirements
• Drive a culture where safety and quality are the top priorities

Team Leadership & Development

• Lead, coach, and develop a team of managers and supervisors
• Oversee a workforce of ~300 employees, including full-time and temporary staff
• Build a high-performance culture focused on accountability, engagement, and continuous improvement
• Conduct performance reviews and support professional development

Customer & Stakeholder Management

• Serve as the primary point of contact for the customer (Frito-Lay)
• Communicate performance metrics related to quality, service, and production
• Maintain strong customer relationships and ensure high levels of satisfaction

Continuous Improvement

• Champion Lean and Six Sigma initiatives to improve efficiency, reduce waste, and increase throughput
• Drive root cause analysis and corrective actions for operational issues
• Identify and implement process improvements across the facility

Financial & Operational Management

• Manage facility performance to meet budget and cost targets
• Optimize labor utilization, including temporary workforce planning
• Oversee systems including WMS, quality systems, and maintenance programs
• Ensure effective use and maintenance of all facility assets

Qualifications

• 7–10+ years of experience in a manufacturing leadership role
• Proven success managing large, multi-shift operations
• Strong background in safety, quality, and production management
• Experience with continuous improvement methodologies (Lean, Six Sigma)
• Working knowledge of:
  • Demand planning, forecasting, and scheduling
  • Safety programs (OSHA, Workers' Compensation)
  • Quality systems (RCA, CAPA, SQF, AIB, ISO)
• Experience managing customer relationships in a dedicated or contract manufacturing environment
• Experience working with temporary labor models
• Strong leadership, communication, and problem-solving skills
• Proficiency with WMS, Microsoft Office, and operational systems
• Bilingual (English/Spanish) a plus
• Ability to work flexible hours in a multi-shift operation

Why Join Qual Pac / Pro Pac

• Established, stable company with 50+ years of success
• High-impact leadership role supporting a major national brand
• Opportunity to lead a large-scale, fast-paced operation
• Collaborative and team-oriented culture
• Career growth within a growing organization