Site Management Associate II — Clinical Ops

Psi CRO; Pennsylvania; On-site; USD 60,000 - 80,000; Full time

Job summary

PSI CRO is seeking an organized Site Operations Administrative professional to join our clinical operations team. You will support site management, manage TMF records, coordinate regulatory submissions, and handle site communication and training.

In this role, you will liaise with sites and internal departments to ensure smooth trial administration, document control, and audit readiness while maintaining strict regulatory standards across multiple countries.

Qualifications

• College degree or equivalent combination of education, training and experience.
• Minimum 2 years experience in the clinical research industry in an administrative role.
• Basic proficiency with MS Word, Excel, Outlook and PowerPoint.

Responsibilities

• Main site contact for non-trial-participant and non-protocol issues including vendors and access management.
• Manages records flow with sites and off-site facilities.
• Prepares regulatory and ethics submission/notification documents and records.
• Coordinates payments to sites and off-site facilities.
• Prepares for site audits and inspections and follows up on findings.
• Reviews and coordinates site-specific query resolution with monitors and sites.
• Tracks TMF and conducts TMF checks at site and country levels.
• Organizes internal project team meetings and prepares reports.

Skills

MS Word basics

MS Excel basics

MS Outlook basics

MS PowerPoint basics

English typing 40 wpm

Education

College/University degree or equivalent

Tools

MS Word

MS Excel

MS Outlook

MS PowerPoint

Job description

PSI CRO is seeking an organized Site Operations Administrative professional to join our clinical operations team. You will support site management, manage TMF records, coordinate regulatory submissions, and handle site communication and training.

In this role, you will liaise with sites and internal departments to ensure smooth trial administration, document control, and audit readiness while maintaining strict regulatory standards across multiple countries.