Site Leader, AGL NAGFC

Amazon Inc.; Las Vegas (NV); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon in Las Vegas is seeking a Senior Operations Leader to oversee multiple facilities within the Grocery Logistics network. You will drive safety, quality, and performance while coaching leaders across sites to meet cost, speed, and service goals.

You will manage budgets, develop people, and build leadership bench strength, with travel up to 50% and the ability to hire and develop the best across regions in a fast-paced, customer-obsessed environment.

Qualifications

• Bachelor's degree or equivalent.
• 7+ years of direct leadership/supervisory experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Experience with the full lifecycle of staffing, including interviewing, hiring, performance management, promotions and terminations.
• 6+ years of performance metrics, process improvement or lean techniques experience.

Responsibilities

• Drives creation of quality initiatives, process change initiatives and other Lean initiatives meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of their facilities.
• Measures performance, provides feedback, and holds leaders accountable for their performance and the performance of their departments.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Ops Integration, Loss Prevention, Safety and other leaders) to build and secure support and resources for projects and initiatives.

Skills

Leadership

Staffing lifecycle

Performance metrics

Lean techniques

Communication

Education

Bachelor's degree or equivalent

Master's degree or above in Engineering/Management/Technology

Job description

Our Multi-Site Leaders are responsible for all budgetary, people development and operations objectives for multiple facilities. Their responsibilities include managing and leading teams across various locations, coaching and mentoring to ensure performance objectives are met and building leadership bench strength within the organization. The leader in this role must be nimble, demonstrate high judgment, make quick decisions in the face of ambiguity, and be strong in innovation. In addition, they must lead their teams to have high Bias for Action, Ownership, and have the ability to Hire and Develop the Best. As we continue to grow, we will rely on smart and scalable practices to enable execution of a best-in-class operation and drive cost down.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Amazon Grocery Logistics (AGL) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience.

Key job responsibilities

• Drives creation of quality initiatives, process change initiatives and other Lean initiatives meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of their facilities.
• Measures performance, provides feedback, and holds leaders accountable for their performance and the performance of their departments.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Ops Integration, Loss Prevention, Safety and other leaders) to build and secure support and resources for projects and initiatives.

Additional Job Elements

• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Must be able to stand/walk for up to 10-12 hours, walking in the facility and around area with great frequency; some facilities are over a quarter mile in length
• Should be able to work in environments with variable noise levels, lighting conditions and temperature variation, including chilled and frozen spaces with great frequency
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
• Ability to travel 50% of the time

Basic Qualifications

• Bachelor's degree or equivalent
• 7+ years of direct leadership/supervisory experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience with the full lifecycle of staffing, including interviewing, hiring, performance management, promotions and terminations
• 6+ years of performance metrics, process improvement or lean techniques experience

Preferred Qualifications

• Master's degree or above in engineering, management, or technology, or Bachelor's degree or above in Engineering, Mechanical Engineering, Operations, Supply Chain, or Business Administration
• Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity
• Experience developing or delivering training programs across multiple sites or regions, or experience with technical writing
• Experience in dealing with contingent workforce
• Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel
• Can show strong verbal and written communication skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NV, Las Vegas - 135,000.00 - 182,700.00 USD annually