Site Forklift Technician

Concentric Power Services; Willard (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

OT potential

Multiple medical plans on day one

Health savings account

401K with match

Paid holidays

Paid PTO 128 hours

Job summary

The Forklift Technician at Concentric, LLC performs routine maintenance on industrial equipment including forklifts, scissor lifts, and other mobile machinery at customer facilities across the region. Responsibilities emphasize safety, timely repairs, accurate record-keeping, and effective communication with supervisors and teammates to maximize uptime and operational efficiency.

This role requires a high school diploma, troubleshooting skills, and the ability to work independently in

Qualifications

• High School or GED required.
• Experience as a material handling equipment mechanic.
• Strong communication, problem solving, and analytical skills.
• Ability to work independently with limited supervision.
• Ability to work with diverse colleagues across remote offices.
• Proficiency in Microsoft Office.

Responsibilities

• Maintain industrial mobile equipment.
• Troubleshoot equipment failures and perform root cause analysis.
• Complete repairs following manufacturer guidelines.
• Record work orders and service records accurately.
• Adhere to safety requirements and maintain clean work areas.
• Coordinate with supervisor and teammates as needed.

Skills

Communication

Problem solving

Analytical skills

Independent worker

Team collaboration

Education

High School Diploma or GED

Tools

Microsoft Office (Outlook, Word)

Web-based reporting modules

Job description

Description

Concentric, LLC is the nation's largest independent industrial power provider, delivering forklift power, critical infrastructure, mechanical/HVAC, and dedicated material handling and automation maintenance solutions. Through a nationwide network of technicians, engineers, and support teams, Concentric understands and prioritizes the unique needs of each customer to maximize uptime, improve operational efficiency, and maintain infrastructure. We provide reliable, scalable solutions that support data centers, telecommunications providers, utilities, manufacturing, distribution, commercial facilities, and other mission-critical environments across America.

Job Type

Full-time

Job Summary

The Forklift Technician is responsible for performing routine maintenance on industrial equipment, including but not limited to forklifts, scissor lifts, tuggers, floor scrubbers and golf carts.

Key Job Responsibilities

• Maintain industrial mobile equipment.
• Troubleshoot equipment failures, including root cause analysis. Including research of potential warranty, rework and continuously repetitive repairs using historical equipment data available through Field Connect service platform.
• Complete all repairs of equipment in a timely manner and by the manufacturer’s repair guidelines.
• Judgment and Decision Making - Consider the relative costs and benefits of potential actions to choose the most appropriate course of action.
• Inspecting Equipment - Perform audits on equipment audits per the PM Planning tools schedule in Field Connect service platform.
• Communications - Provide information to supervisor, co-workers, and subordinates by phone, in writing, e-mail, or in person.
• Timely and accurate completion of all work orders and service records per the Concentric time standard.
• Maintain accurate and timely entry of work hours in Paylocity time keeping platform.
• Safety
• All work must be completed in a safe manner.
• Safety requirements by customer and Concentric must be adhered to.
• Work areas will be maintained to ensure safety.
• Work areas will be kept clean and organized daily.
• Timely Completion of Safety training modules.
• Other duties as assigned by supervisor.

Key Performance Measurements

• A score card that reflects performance in areas such as:
• PM Completion
• Tech Efficiency
• Customer Satisfaction
• Inventory Variance
• Work in Progress
• Safety
• Shop Cleanliness & 5S
• Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information.
• Other key performance indicators as assigned.

Requirements

• High School or GED Diploma required.
• Experience as a material handling equipment mechanic
• Strong communication, problem solving, and analytical skills.
• Ability to organize his/her own work and work independently, with limited supervision.
• Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
• Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
• Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
• Ability to work collaboratively with other departments toward the greater good of the organization.
• Proficiency in Microsoft Office including Outlook and Word and Web Based Reporting Modules
• Ability to adapt to a fast-changing environment.
• Capable of identifying and completing critical tasks independently with a sense of urgency.
• This job description is subject to change at any time.

Benefits

At Concentric we believe Our People are what make us great and help us deliver exceptional customer service! We offer industry leading benefits:

• Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!
• Three medical plan options with employer premium contribution that start on day one.
• Employee paid dental and vision insurance that starts on day one.
• Health Savings Account (HSA) with company contribution on eligible High-Deductible Health Plans (HDHP).
• Medical and dependent care Flexible Spending Accounts (FSA) available.
• Company-paid life and AD&D insurance, short-term and long-term disability coverage that start on day one.
• Company 401K plan with 100% match on the first 4% of employee contributions.
• 8 paid holidays.
• Full-time Employees receive a total of 128 Hours of Paid Time Off (PTO) Annually.
• We offer employee paid accident, critical illness, and hospital indemnity insurance.
• We offer employee paid legal plans, identity protection, pet insurance, and home & auto discounts.
• Training and mentoring – Learn from our experts in the industry.
• Advancement opportunities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, up to 8 hours; use hands to lift, maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally, required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. While performing the duties of this job, the employee may be required to wear approved Personal Protective Equipment (PPE) and must maintain a high level of self-awareness about their surroundings. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in customer facility location. The noise level in the work environment is moderate to heavy, occasionally requiring hearing protection.

The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.