Forklift Technician

Concentric Power Services; Neenah (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Concentric Power Services in Neenah, WI seeks a Forklift Technician to perform routine maintenance on industrial equipment such as forklifts, scissor lifts, tuggers, floor scrubbers and golf carts at customer sites.

The role requires strong repair skills, 5+ years in electric forklift repair, ability to travel, and a commitment to safety and quality. Training and advancement opportunities are available with comprehensive benefits.

Qualifications

• Strong equipment repair, mechanical and/or electrical skills.
• Minimum of 5 years of proven experience in electric forklift repair; primary focus on electric trucks.
• Willingness and ability to travel to multiple sites.
• Hydraulics, conveyor experience is a plus.
• Self‑motivated and ability to manage time and attendance; able to work with minimal supervision.
• Strong communication skills to support work order documentation and customer interaction.
• Basic computer skills; familiar with using a computer.
• Must be able to lift a minimum of 50 pounds, crouch and/or move in confined areas.
• Must be able to meet the physical requirements of a Service Technician.
• Willingness to learn and be trained.
• A valid driver’s license; CDL a plus but not required.
• Must be able to pass a background check and drug screen.

Responsibilities

• Maintain and repair industrial equipment at customer sites.
• Troubleshoot equipment failures and perform root cause analysis.
• Complete repairs per manufacturer guidelines and time standards.
• Inspect and audit equipment per PM schedules.
• Document work orders and communicate with supervisor and customers.
• Enter work hours accurately in company systems.

Skills

Equipment repair

Mechanical skills

Electrical skills

Communication skills

Time management

Travel readiness

Self-motivation

Tools

Field Connect

Paylocity

Job description

About the Company

Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER® and Perpetual POWER®, are industry firsts that improve reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more.

Job Type

Full-time

Job Summary

The Forklift Technician is responsible for performing routine maintenance on industrial equipment, including but not limited to forklifts, scissor lifts, tuggers, floor scrubbers and golf carts.

Key Job Responsibilities

• Maintain industrial mobile equipment.
• Troubleshoot equipment failures, including root cause analysis, and research potential warranty, rework and repeated repairs using historical data available through Field Connect service platform.
• Complete all repairs of equipment in a timely manner and by the manufacturer’s repair guidelines.
• Make judgment and decision making regarding the relative costs and benefits of potential actions to choose the most appropriate course of action.
• Inspect and audit equipment per the PM Planning tools schedule in Field Connect service platform.
• Communicate information to supervisor, co‑workers and subordinates by phone, in writing, e‑mail or in person.
• Ensure timely and accurate completion of all work orders and service records per the Concentric time standard.
• Maintain accurate and timely entry of work hours in Paylocity time‑keeping platform.

Safety

• All work must be completed in a safe manner.
• Safety requirements by customer and Concentric must be adhered to.
• Work areas will be maintained to ensure safety.
• Work areas will be kept clean and organized daily.
• Timely completion of safety training modules.
• Other duties as assigned by supervisor.

Requirements

• Strong equipment repair, mechanical and/or electrical skills.
• Minimum of 5 years of proven experience in electric forklift repair; primary focus on electric trucks.
• Willingness and ability to travel to multiple sites.
• Hydraulics, conveyor experience is a plus.
• Self‑motivated and ability to manage time and attendance; able to work with minimal supervision.
• Strong communication skills to support work order documentation and customer interaction.
• Basic computer skills; familiar with using a computer.
• Must be able to lift a minimum of 50 pounds, crouch and/or move in confined areas.
• Must be able to meet the physical requirements of a Service Technician.
• Willingness to learn and be trained.
• A valid driver’s license; CDL a plus but not required.
• Must be able to pass a background check and drug screen.
• This job description is subject to change at any time.

Benefits

• Competitive pay – plus incentive opportunities and overtime potential for hourly employees.
• Three medical plan options with employer premium contribution starting on day one.
• Employee‑paid dental and vision insurance starting on day one.
• Health Savings Account (HSA) with company contribution on eligible high‑deductible health plans.
• Medical and dependent care Flexible Spending Accounts (FSA) available.
• Company‑paid life and AD&D insurance, short‑term and long‑term disability coverage starting on day one.
• Company 401K plan with 100% match on the first 4% of employee contributions.
• Eight paid holidays.
• Full‑time employees receive a total of 128 hours of paid time off (PTO) annually.
• Employee‑paid accident, critical illness and hospital indemnity insurance.
• Employee‑paid legal plans, identity protection, pet insurance and home & auto discounts.
• Training and mentoring – learn from industry experts.
• Advancement opportunities.

Benefits listed may change at any time; please speak with an HR representative for details.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, up to 8 hours; use hands to lift, maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 100 pounds. While performing the duties of this job, the employee may be required to wear approved personal protective equipment (PPE) and must maintain a high level of self‑awareness about surroundings. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in customer facility location. The noise level in the work environment is moderate to heavy, occasionally requiring hearing protection.

The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.