Site Experience Specialist & Membership Growth

Caliber Car Wash; Hampstead (NC); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401K with company match

Paid time off

On-demand pay

Employee assistance program

Life insurance

Pet insurance

Discounted tickets

Job summary

Caliber Car Wash in Hampstead, NC is hiring a Site Experience Attendant (Crew Member) for full-time hours. You will deliver a friendly customer experience, explain wash packages and memberships, and process transactions.

Role rotates through customer engagement, sales, tunnel operations, and lot upkeep, with safety and teamwork at the core. Benefits include health and vision insurance, 401(k), and paid time off.

Qualifications

• High school diploma or equivalent preferred.
• Customer service, retail, hospitality, or sales experience preferred.
• Excellent communication and interpersonal skills.
• Willingness to work outdoors in varying weather conditions.
• Ability to learn multiple operational functions through cross-training.
• Dependable with excellent attendance and punctuality.

Responsibilities

• Greet customers with enthusiasm and professionalism.
• Educate customers on wash packages and memberships.
• Process transactions accurately and efficiently.
• Support tunnel operations and safety procedures.
• Maintain a clean, welcoming site and handle maintenance tasks.
• Rotate through customer engagement, sales, tunnel, and lot duties.
• Collaborate with team to meet membership and service goals.

Skills

Communication skills

Interpersonal skills

Teamwork

Customer service experience

Outdoor work

Attendance reliability

Safety awareness

Education

High school diploma or equivalent

Job description

Caliber Car Wash in Hampstead, NC is hiring a Site Experience Attendant (Crew Member) for full-time hours. You will deliver a friendly customer experience, explain wash packages and memberships, and process transactions.

Role rotates through customer engagement, sales, tunnel operations, and lot upkeep, with safety and teamwork at the core. Benefits include health and vision insurance, 401(k), and paid time off.