Site Data Center Ops Lead - Linux & Networking

Google LLC; West Memphis (AR); On-site; USD 171,000 - 285,000; Full time

Job summary

Google is hiring a Hardware Operations Manager in West Memphis, AR to lead a Data Center Technician team responsible for installing, configuring, testing, troubleshooting, and maintaining server hardware and components.

The role emphasizes day-to-day operations, safety culture, mentorship of managers, and KPI/SLA/SLO management, with collaboration across Facilities, Security and NetOps to meet global objectives. A technical degree and extensive data center leadership experience are required.

Qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 10 years of experience managing technical teams responsible for installing, configuring, testing, troubleshooting, or maintaining hardware servers and components.
• 5 years in people management, supervision, or team leadership.
• 5 years in site-level data center operational leadership.
• Experience with Linux and developing network architecture.
• Ability to work non-standard hours, including weekends, night shifts, holidays, and on shift-based schedules.

Responsibilities

• Oversee the day-to-day management of the site-level server operations team.
• Implement and drive a safety culture at the site, advocating EHS initiatives.
• Hire, coach, and develop a high-performing team of managers and technicians; lead succession planning.
• Manage localized metrics, including KPIs, SLAs, and SLOs, for process optimization.
• Align and guide site partners—Facilities, Security, GSO-L, Construction, and NetOps—to ensure coordinated operations.

Skills

Technical team leadership

Data center operations

Linux expertise

Network architecture

On-call / flexible hours

Education

Bachelor's degree in technical field

Job description

Google is hiring a Hardware Operations Manager in West Memphis, AR to lead a Data Center Technician team responsible for installing, configuring, testing, troubleshooting, and maintaining server hardware and components.

The role emphasizes day-to-day operations, safety culture, mentorship of managers, and KPI/SLA/SLO management, with collaboration across Facilities, Security and NetOps to meet global objectives. A technical degree and extensive data center leadership experience are required.