Site Contract Staff Supervisor/Work and Family Life Consultant

Zeiders Enterprises, Inc.; United States; On-site; USD 77,000 - 99,000; Full time

Job summary

A leading company is seeking a Site Contract Staff Supervisor/Work and Family Life Consultant for their operations in Djibouti, Africa. This dual role involves overseeing contract staff and providing vital support through consultations and educational programs for military families. The ideal candidate will possess a strong social science background, proven management experience, and a passion for enhancing the lives of service members and their families.

Qualifications

• Requires a bachelor's degree or equivalent experience.
• Two years’ experience managing social service programs including staff supervision.
• Experience making presentations and facilitating training.

Responsibilities

• Serve as the primary corporate management resource at the Djibouti FFSC.
• Provide one-on-one consultations and facilitate training classes.
• Coordinate with Government representatives regarding staff schedules.

Skills

Communication

Leadership

Problem Solving

Interpersonal Skills

Adaptability

Education

Bachelor’s degree in social science or related behavioral science field

Tools

Microsoft Office Suite

Job description

Site Contract Staff Supervisor/Work and Family Life Consultant

Job Category: Program Management Support

Requisition Number: SITEC004742

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• Full-Time
• On-site

Locations

Showing 1 location

OCONUS Djibouti
Djibouti, Africa
PSC 831 Box 0027
FPO AE, FN 093630027, USA

OCONUS Djibouti
Djibouti, Africa
PSC 831 Box 0027
FPO AE, FN 093630027, USA

Job Title: Site Contract Staff Supervisor/Work and Family Life Consultant (Djibouti)

Summary

This position assumes the roles of both the Site Contract Staff Supervisor and Work and Family Life Consultant.

Site Contract Staff Supervisor: As a Site Contact Staff Supervisor, this position serves as the primary corporate management resource at the Djibouti FFSC.

Work and Family Life Consultants: Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and seminars in support of the education and training component of Fleet and Family Support Program (FFSP) programs and services.

Essential Duties and Responsibilities

• Demonstrate effective management philosophy
• Skill managing a broad scope of projects and priorities
• Ability to establish effective working relationships with on-site personnel and off-site corporate managers
• Understands group dynamics, flexible, and reflects empathy/sensitivity to the needs of staff and clients
• Understands scope of contract work to be performed and can monitor for compliance with contract performance standards and direct service productivity standards
• Communicates verbally in a clear, concise manner and effectively conveys ideas
• Provide timely and effective program coordination

Work and Family Life Consultants:

• Provide a wide range of programs and services to the FFSP
• Demonstrate knowledge in all FFSP program areas with specialized knowledge in one or two program areas
• Conduct training classes for Sailors and family members
• Provide specific information on resources available
• Work individually with clients where appropriate
• Ensure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)
• Ensure all programs and services scheduled and delivered are in the automated Centralized Scheduling and metrics system in use by the FFSP
• Provide support related to disaster preparedness and response
• Other duties as assigned

Supervisory Responsibilities

• Coordinate regularly with Government representatives regarding staff schedules, performance and quality of services provided by contract staff
• Ensure staff delivering Work and Family Life Programs and Counseling and Advocacy Programs are accounting for all services scheduled and delivered in the Fleet and Family Support Management Information System (FFSMIS) records management system.

Required Education and/or Experience Qualifications

• Minimum educational qualifications include - Bachelor’s degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor’s degree OR Four years’ equivalent experience
• Experience making presentations and facilitating training for large and small groups
• Two years’ experience managing social service programs to include staff supervision.

Required Qualifications:

• Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):
  • Deployment
  • Relocation
  • Parent Education
  • Life Skills
  • Family Advocacy Program Education
  • Transition Assistance and Family Employment
• Cross-training and support for additional program areas as assigned
• Knowledge of the formulation and execution of needs assessment tools
• Knowledge of the military and the challenges of the military life style
• Knowledge of social services and/or education delivery systems
• Skilled in providing individual education as well as group facilitation
• Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model
• Ability to manage multiple priorities
• Ability to use verbal and written communication skills effectively
• Ability to conduct program evaluations and use those evaluations to improve program effectiveness
• Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information
• In the event at-sea or overseas training delivery is requested, it will be required of the employee.

Other Skills and Abilities

This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Demonstrated ability to manage and supervise staff and special initiatives.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds. This position requires overseas travel and training delivery at an OCONUS location.

Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Pay Range: $77,000 - $98,400

PLEASE NOTE: The Zeiders pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Qualifications

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.