Site Automation & Operations Leader

Symbotic LLC; Hope Mills (NC); On-site; USD 108,000 - 162,000; Full time

Benefits offered by this job

medical

dental

vision

disability

401K

PTO and/or other benefits

Job summary

Symbotic LLC is seeking a General Manager for the site operations team within Customer Operations. You will oversee day-to-day automation operations and production management at the customer site, while leading safety, quality, and performance against the operating plan.

This role requires a Bachelor's degree in a relevant field, 7+ years of functional management and 5+ years in operations leadership, with experience in logistics or manufacturing.

Qualifications

• Bachelor's degree in a relevant field.
• Minimum 7 years of functional management and direct supervisory experience.
• Minimum 5 years of direct leadership within an operations environment.
• Experience in logistics, material management, inventory control, or manufacturing operations.
• Strong understanding of operational metrics and performance management.
• Proven ability to drive change and implement process improvements.
• Budget preparation and financial management experience.
• Flexibility for overtime and travel as needed.

Responsibilities

• Oversee day-to-day automation operations and production management at the customer site.
• Conduct performance assessments, analyze root causes, and implement corrective actions.
• Own the site operating plan and customer financial commitments and lead the team in executing against them.
• Monitor and report on operational performance to customers and internal cross-functional teams.
• Ensure high levels of customer satisfaction by maintaining quality standards and resolving issues promptly.
• Lead, mentor, and develop the site operations team by fostering a collaborative environment that encourages growth and continuous improvement.
• Champion a culture of safety, quality, and operational discipline across the site.
• Ensure full compliance with safety regulations, LOTO protocols, and company policies.
• Support team development through coaching, training, and hands‑on leadership.

Skills

Operational leadership

Budget management

Change management

Performance management

Team development

Travel readiness

Communication

Education

Bachelor's degree in Logistics, Supply Chain, Manufacturing, Industrial Automation, or Business Administration or equivalent

Job description

Symbotic LLC is seeking a General Manager for the site operations team within Customer Operations. You will oversee day-to-day automation operations and production management at the customer site, while leading safety, quality, and performance against the operating plan.

This role requires a Bachelor's degree in a relevant field, 7+ years of functional management and 5+ years in operations leadership, with experience in logistics or manufacturing.