Site/Area Manager Full FM Scope (Meta EAST)

DHL; Westerville (OH); On-site; Confidential; Full time

Job summary

DHL is seeking a Corporate Real Estate Facilities Manager to lead technical and infrastructural FM services across a global portfolio. You will direct Engineering, Operations, Workplace Services, and Occupancy Optimization in line with business strategy and policies.

We require 5+ years in facilities management, with space planning, project management and budgeting experience, preferably in warehouse or corporate offices. This role offers an international environment and growth opportunities.

Qualifications

• Bachelor's Degree in Business Administration, Engineering, Architecture, or related fields.
• Desirable Facilities Management Certification.
• More than 5 years of related experience, preferably in warehouse, business office or real estate environments, with construction project management, space planning and facilities management experience.

Responsibilities

• Plan, organize and oversee maintenance of properties, facilities, equipment and mechanical systems to support operational effectiveness.
• Ensure optimal functionality of building systems such as HVAC, fire safety equipment, and elevators.
• Oversee vendors and maintenance staff; manage contractors through KPIs and SLAs.
• Prepare and conduct performance dialogues with Facility Management Teams and key stakeholders along the FM value chain.
• Collaborate with Finance to develop and administer operating and capital budgets for facilities.
• Ensure FM team provides efficient, high-quality service meeting business and external needs.
• Ensure compliance with internal policies and data integrity for the Real Estate portfolio.
• Manage workspace design and utilization to meet staff and business requirements.
• Identify and implement savings initiatives.
• Complete or coordinate routine inspections and coordinate projects that enhance property value.
• Administer environmental programs in partnership with EH&S Manager; ensure compliance with risk management and insurance requirements.
• Develop and maintain positive relationships with internal and external customers and facilities staff.
• Operate the AP invoice payment system to validate and approve costs for facilities.
• Provide regular reports on facility operations, expenses and projects to management.
• Respond to after-hours facilities related emergencies and determine actions to resolve issues.

Skills

Facilities management

Budgeting

Vendor management

Project management

Education

Bachelor's Degree in Business Administration/Engineering/Architecture or related

Facilities Management Certification (Desirable)

Job description

About DHL and CRE

DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

About DHL and CRE

DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

Corporate Real Estate (CRE)

at DHL Group is responsible for more than 12,000 properties across all DHL business units worldwide. This portfolio covers an area of more than 30 million m2 and is managed by around 1700 dedicated real estate experts worldwide. Corporate Real Estate - that's us! Together with our global colleagues, we offer excellent services along the property lifecycle Commercial, Construction and Facility Management for all DHL properties in a sustainable way. We ensure that DHL develops and grows in the future.

Job Purpose

Manage technical and infrastructural FM services in a tactical and operational level, including Engineering & Operations, Workplace Services, and Occupancy Optimization, in line with business strategy and objectives, corporate guidelines and policies. Direct team and service providers in executing the FM tactical and operational goals.

Your tasks

• Responsible for assisting in the planning, organizing, and overseeing the maintenance of properties, facilities, equipment, and mechanical systems to support operational effectiveness.
• Ensure optimal functionality of building systems like HVAC, fire safety equipment, elevators, etc.
• Oversee vendors and maintenance staff. Manage contractors and third parties through KPIs and SLAs.
• Prepare & conduct Performance Dialogues with Facility Management Teams and other key stakeholders involved in the FM value chain.
• Collaborate with Finance to develop and administer operating and capital budgets for facilities.
• Ensure FM team provides efficient, high-quality service that meets business and external needs.
• Ensure compliance with internal policies and procedures, including maintaining data integrity for the Real Estate portfolio.
• Manage workspace design and utilization to accommodate staff and business requirements.
• Identify and implement savings initiatives.
• Complete or coordinate routine inspections to determine required services.
• Oversee non-construction projects, recommend and coordinate projects that enhance property value.
• Administer environmental programs in partnership with the company's EH&S Manager. Ensure adherence to Corporate Risk Management policies and Insurance requirements for vendors/contractors.
• Develop and maintain positive relationships with internal and external customers and facilities staff.
• Operate the A/P invoice payment system to validate and approve costs associated with facilities.
• Provide regular reports on facility operations, expenses, and projects to management.
• Respond to after-hours facilities related emergencies and determine the appropriate course of action to resolve issues.

Stakeholders

• May influence others within the job area through explanation of facts, policies and practices
• Support and interact primarily with colleagues of own function
• Build relationships and understand customer and key stakeholders interests and concerns
• Address task-related issues appropriately to maintain work relationships

Your profile

Education Level

• Bachelor's Degree in Business administration, Engineering, Architecture, or related fields
• Desirable Facilities Management Certification

Experience Level

• More than 5 years of related experience preferably in warehouse/ business office/ real estate environment; with construction project management, space planning and facilities management experience

We offer:

• Great opportunity to work for the biggest logistics company in the world
• International and virtual environment
• Flexibility and great opportunity to learn
• Tempting Compensation and benefits

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.