Site Administrator & Enrollment Specialist of Austin

By-the-Hand-Club-For-Kids; Chicago (IL); On-site; USD 43,000 - 48,000; Full time

Job summary

By The Hand Club For Kids in Chicago seeks a Site Administrator and Enrollment Specialist to oversee student enrollment, ensure dental/vision care access, and coordinate site transportation and meals. This role requires a self-motivated, faith-centered leader reporting to the Site Director.

The position emphasizes a Christ-centered, team-oriented environment with strong policy adherence and professional development opportunities.

Qualifications

• A bachelor’s degree in education, ministry, social work, business, or counseling.
• 3-5 years of professional experience in a related setting.
• Experience using Google Workspace, Google Drive, Dropbox and communication apps.

Responsibilities

• Performs in a way consistent with the vision, mission, and culture of By The Hand and commits to excellence in all aspects of operations.
• Models the cultural values of By The Hand Club For Kids in day-to-day behavior.
• Follows policies including Child Protection Policy and brand standards.
• Participates in employee growth plans and annual reviews.
• Meets enrollment goals and maintains enrollment data accuracy.
• Collaborates with leadership on vision, dental, transportation, and food plans.
• Manages enrollment, dental and vision procedures and documentation.
• Supports team leaders in attendance, recruitment, retention, and home/school visits.

Skills

Christ-like servant leader

Urban student transformation

Problem-solving

Team player

Time management

Communication skills

Relationship-building

Education

Bachelor’s degree in related field

Tools

Google Workspace

Google Drive

Dropbox

Communication apps

Job description

By The Hand Club For Kids is a Christian, after-school program that emphasizes academic excellence while nurturing the whole child – mind, body and soul. Located in Chicago’s most under-resourced neighborhoods, By The Hand helps children have abundant life. The culture of By The Hand is Christ-centered, people-focused and results-oriented. While loving and nurturing, By The Hand has a strong results-orientation, a very structured program and a growth mindset that believes with hard work we can all continue to learn and grow.

Joining By The Hand’s incredible mission as an abundant life builder means jumping right into the work of healing and hope on behalf of our extraordinary children. You’ll have the opportunity of a lifetime to impact the trajectory of generations of stories; helping students soar to success in their academic performance, practice personal accountability and, even more importantly, grow in their understanding of God and their relationship with Jesus.

By The Hand is a not-for-profit, religious organization. Individuals employed at By The Hand are working in ministerial roles and perform all or some of the following responsibilities: sharing the Gospel, teaching chapel, leading Bible studies, discipling students, and modeling behavior that is consistent with Christ’s teaching.

Rate of Pay:

$43,000 - $47,500 per year

Overview of Position

The Site Administrator and Enrollment Specialist(SAES) is responsible for Student enrollment, ensuring students receive vision and dental care, and managing site-specific transportation and meal needs. This position requires a self-motivated and focused leader with a desire to serve youth in underserved neighborhoods. The Site Administrator and Enrollment Specialist will report to the Site Director.

Spiritual Requirements

• Has a personal and saving relationship with Jesus Christ, evidenced by a lifestyle that demonstrates the Word of God, and is in regular fellowship with other members in a Bible-believing church.

• Agrees with the By The Hand Club Doctrinal Statement and adheres to the Employee Biblical Standards of Living.

• Shows by example the importance of Scripture memorization, Bible study, prayer, witnessing, and Christian fellowship.

• Leads a team devotional on a regular basis and participates in weekly team prayer.

• Has completed an evangelism course and is trained and prepared to share the gospel with anyone who inquires.

• Works with staff and members of the EOS Leadership Team to monitor and enforce policies and procedures to further By The Hand’s religious purpose and freedom.

Role Responsibilities

• Performs in a way that is consistent with the vision, mission, and culture of By The Hand and commits to excellence in every aspect of the overall operation.

• Models the cultural values of By The Hand Club For Kids in day-to-day behavior.

• Follows all policies as outlined in the operational guide, including maintaining brand standards and ensuring 100% adherence to the Child Protection Policy.

• Participates in employee growth plans, including quarterly conversations and annual review meetings.

• Accountable to the Site Director for reaching specific work goals and fulfilling responsibilities.

• Oversees the student enrollment process and data collection.

• Collaborates with the Vice President of Operations on vision, dental, transportation, and food.

• Ensures eye, dental, and enrollment packet goals are met, including updated files on each student.

• Assists Site Leadership in reviewing, tracking and executing enrollment, dental and vision procedures.

• Supports team leaders in maintaining attendance, recruitment, retention, and home/school visit metrics.

• Attends leadership training and professional development opportunities.

• Complete and pass the ServSafe food manager certification.

• Performs all other duties as required and assigned.

Required Skills/Abilities

• This position requires a Christ-like servant leader who has a sense of calling and who models Biblical principles.

• Passion and commitment for urban student transformation, confidence to lead in a challenging situation and belief that all children can learn.

• Outstanding problem-solving skills with an orientation toward results, action, impact and influence.

• Ability to work both as a team player and independently.

• Proven ability to work under tight deadlines and multitask well.

• Outstanding time management and communication skills.

• Demonstrated strong relationship-building skills with children and adults.

Education and Experience

• A bachelor’s degree in a related field, i.e., education, ministry, social work, business, or counseling.

• 3-5 years of experience in working in a professional setting.

• Experience using Google Workspace, Google Drive, Dropbox and communication apps.

Metrics

• 100% enrollment

• 80% or better attendance

• 80% or better retention

• 80% or more home and school visits every three months.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopies and filing cabinets.

Physical Demands

The employee is regularly required to speak and listen. This role may require you to move equipment from room to room and lift up to 50 pounds. Periodically has to travel to other organizational sites for meetings and trainings.

Disclaimer

The duties and responsibilities described are not an exhaustive list of all functions that the employee may be required to perform. The employee may be required to perform additional functions as necessitated by business demands. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Employment with By The Hand Club For Kids is at will, and the employee must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Equal Opportunity Employer

By The Hand Club For Kids is an equal opportunity employer. By The Hand does not unlawfully discriminate against any protected classes. As a ministry, By The Hand is permitted and reserves the right to prefer employees or prospective employees on the basis of religion in our screening and selection process. By The Hand is also committed to providing reasonable accommodations for qualified candidates with a disability, absent undue hardship. An employee or applicant who believes he or she has a disability and may require an accommodation must contact the Human Resources Department at [e-mail] or call 773-854-4176.