Silicon NPI Business Process Manager

020 Cisco Systems, Inc.; San Jose (CA); On-site; USD 149,000 - 193,000; Full time

Job summary

Cisco Systems, Inc. seeks an experienced Silicon NPI Business Process Manager to standardize how silicon from tape-out advances to production ramp. You will architect end-to-end operational processes, establish RACI clarity, and build playbooks for SCPMs across engineering, sourcing, and manufacturing.

The role focuses on prototype planning, supplier forecasting, and governance to ensure flawless new product introductions with scalable, measurable readiness metrics.

Qualifications

• 8–10+ years of experience in semiconductor supply chain, NPI program management, silicon operations, or manufacturing process engineering.
• Knowledge of the silicon development lifecycle (tape-out, wafer fab, bump, probe/CP, OSAT assembly, ATE final test).
• Experience designing, documenting, and implementing enterprise-wide supply chain operating models, SOPs, and multi-functional RACI frameworks from scratch.
• Data analytics and dashboard modeling with Power BI, Tableau, Excel, SQL, or Python; familiarity with ERP/APS platforms (Kinaxis, SAP, Oracle).

Responsibilities

• Define, standardize, and govern NPI supply chain readiness criteria for Silicon One products.
• Build SCPM toolkits, playbooks, and RACI-aligned check-offs to drive readiness and exit approvals.
• Partner with Product Management, Silicon Design, Quality, Sourcing, and Manufacturing Ops for alignment at gates.
• Design executive dashboards tracking program health, wafer cycle-time velocity, and supply commitments.

Skills

Semiconductor SCM

NPI program mgmt

RACI governance

SOP design

Education

Master's degree in Supply Chain

Tools

Power BI

Tableau

Advanced Excel

SQL

Python

Kinaxis

SAP

Oracle

Job description

The application window is expected to close on: 10/28/2026

Your Impact As the Silicon NPI Business Process Manager for Silicon One, you will be the chief operational architect responsible for standardizing and scaling how Cisco brings pioneering networking silicon from tape-out through production ramp. Silicon One represents Cisco's flagship routing and switching silicon architecture. In this role, you will design, deploy, and govern end-to-end operational processes across prototype lot planning, supplier forecasting, supply commits, and phase-gate readiness. A central pillar of your scope will be establishing multi-functional clarity by building, embedding, and actively maintaining RACI (Responsible, Accountable, Consulted, Informed) frameworks across Silicon Engineering, Product Management, Sourcing, and Manufacturing Operations. Rather than running a single product line, you will establish the institutional framework, playbooks, governance swimlanes, and automated dashboards that empower a team of Supply Chain Program Managers (SCPMs) to implement flawless, predictable new product introductions.

Key Responsibilities

Prototype & NPI Build Planning & Supplier Forecast Governance

• Standard Operating Procedures (SOPs): Design, implement, and govern SOPs for prototype build planning (engineering samples, EVT, DVT, PVT, and qualification lots) across all Silicon One programs.
• Supplier Forecasting: Establish a unified mechanism for translating engineering build demand into rolling supplier forecasts (foundry wafer starts, OSAT packaging substrates, probe, and final test).
• Closed-Loop Commits: Build and manage closed-loop supply commit processes with external manufacturing partners and foundries to guarantee material availability against aggressive development schedules.
• Clear-to-Build (CTB): Standardize Clear-to-Build methodologies, risk-buy policies, and prototype lot prioritization frameworks across multi-project environments.

Multi-functional RACI Architecture & Governance

• RACI Matrices: Architect and maintain comprehensive RACI matrices across the entire pre-production lifecycle, clearly delineating decision rights, achievement sign-offs, and deliverable ownership between SCPMs, Silicon Design Engineering, Sourcing, Product Ops, and Manufacturing.
• Decision Swimlanes: Establish and govern formal blocking issue paths and decision‑making swimlanes for critical NPI inflection points (e.g., ECOs, late tape‑out shifts, wafer scrap excursions, split‑lot trade‑offs, and allocation conflicts).
• Governance Audits: Periodically audit, refresh, and align RACI boundaries as organizational structures evolve, ensuring zero ambiguity in multi‑functional accountability during fast‑paced launch cycles.

Supply Chain Readiness Phase‑Gate Management & SCPM Enablement

• Phase‑Gate Criteria: Define, standardize, and govern phase‑gate criteria specific to supply chain readiness for Silicon One products.
• SCPM Toolkits & Playbooks: Build standardized toolkits, playbooks, RACI‑aligned checklist sign‑offs, and templates that enable peer SCPMs to drive operational readiness and landmark exit approvals with minimal administrative friction.
• Multi‑functional Alignment: Partner with Product Management, Silicon Design Engineering, Quality, Sourcing, and Manufacturing Operations to ensure alignment at each achievement gate.
• Continuous Improvement: Institutionalize post‑launch retrospectives and continuous improvement loops to capture lessons learned and refine phase‑gate rigor.

Readiness Metrics, Executive Dashboards & Analytics

• Executive Dashboard Suite: Design, automate, and publish the official Silicon One NPI Readiness Dashboard suite, tracking program health, achievement attainment, wafer cycle‑time velocity, and supply commit integrity.
• Metric Governance: Establish and track leading and lagging operational benchmarks, including Achievement & Build Schedule Consistency (%), Clear‑to‑Build (CTB) Lead‑Time Health, Foundry & OSAT Commit‑to‑Request Accuracy, Yield Ramp Velocity vs. Plan, Handoff Readiness Index, and RACI Sign‑off Compliance.
• Executive Readiness Reviews: Synthesize multi‑program operational data into executive‑level summaries for leadership reviews and business unit executives.

Tooling Evolution & Digital Transformation

• Digital Transformation: Drive the digitization of NPI planning by evaluating, automating, and integrating workflows within enterprise ERP/APS systems (e.g., Kinaxis RapidResponse, Oracle/SAP, Power BI, JIRA/Confluence).
• Exception‑Based Management: Eliminate manual spreadsheet tracking across SCPM teams by building scalable, automated exception‑management mechanisms.

Meet the Team

• Silicon One SCPMs: You will be their operational lead, providing the RACI frameworks, tools, processes, and governance that make their daily program execution seamless.
• Silicon Engineering & Product Management: Aligning tape‑out schedules, silicon revision plans, and product roadmaps with supply chain capability and explicit decision rights.
• Global Sourcing & Supplier Management: Synchronizing foundry (wafer fab), substrate, packaging (OSAT), and test hardware supplier forecasts.
• Manufacturing & Sustaining Operations: Establishing clean, contractual handoff criteria and accountability transitions from ramp stabilization into high‑volume manufacturing.
• Executive Leadership: Presenting program readiness, portfolio‑level risk heatmaps, and mitigation strategies.

Required Qualifications

• Experience: 8–10+ years of experience in semiconductor supply chain, NPI program management, silicon operations, or manufacturing process engineering.
• Semiconductor Domain Expertise: Knowledge of the silicon development lifecycle (tape‑out, wafer fab, bump, probe/CP, OSAT assembly, ATE final test, board‑level EVT/DVT/PVT).
• Process Architecture & Governance: Experience designing, documenting, and implementing enterprise‑wide supply chain operating models, SOPs, and multi‑functional RACI frameworks from scratch.
• Analytics & Tooling: Data analytics and dashboard modeling experience (Power BI, Tableau, Advanced Excel, SQL, or Python) with familiarity in ERP/APS platforms (e.g., Kinaxis, SAP, Oracle).

Preferred Qualifications

• Master’s degree / MBA or MS in Supply Chain / Engineering.
• Advanced Semiconductor Technologies: Demonstrated experience in high‑performance networking ASICs, advanced packaging (e.g., 2.5D/3D, CoWoS, chiplets), or deep sub‑micron process nodes.
• Certifications: Lean Six Sigma, APICS/ASCM (CSCP/CPIM), or PMP certification.
• Matrixed Governance: Direct experience establishing governance and RACI structures in matrixed, high‑velocity hardware organizations.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $148,500.00 to $193,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job‑related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

New York City Metro Area: $148,500.00 - $234,600.00

Non‑Metro New York state & Washington state: $135,400.00 - $215,200.00

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long‑term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits