SIH - MEDICAL RECEPTIONIST

Sparrow Health System; Michigan; On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Registration Specialist to enhance patient experiences through efficient registration and discharge processes. This role involves interacting with patients and healthcare providers, verifying insurance, and collecting payments, all while ensuring a high standard of customer service. The ideal candidate will possess strong communication skills and a keen understanding of medical terminology. Join a supportive team that values your contributions and offers opportunities for professional growth in a dynamic healthcare environment.

Qualifications

• Minimum of one year experience in a physician practice setting.
• Excellent verbal and communication skills with knowledge of medical terminology.

Responsibilities

• Interacts with patients and healthcare providers to provide exceptional customer service.
• Performs registration and discharge duties for patient customers.

Skills

Verbal Communication Skills

Customer Service

Medical Terminology

Computer Keyboard Skills

Education

High School Diploma or GED

Job description

Refer Save Apply

Job ID: 48191

Positions Location: Ionia, MI

Job Description

General Purpose of Job: The registration of outpatients in a timely and efficient manner. Verifies insurance, performs point-of-service cash collection, discharges patients following appropriate protocols, and provides customer service duties in a proactive and professional manner.

Essential Duties:

• Interacts with patients, family, healthcare providers and office staff to provide customer service, which meets and exceeds the needs of our patients and other customers.
• Performs all-encompassing registration and discharge duties for our patient customers.
• Coordinates appointment scheduling and appointment reminder calls as needed.
• Verifies insurance eligibility.
• Collects payments for co-pays, deductibles, and other patient balances.
• Collects all demographic and financial information in an accurate and professional manner.
• Assures the accuracy of all patient encounter forms associated with the patient visit.
• Assists with the training and continuing education of staff as needed.

Job Requirements

Work Experience: Minimum of one year experience in physician practice setting.

Education: High School Diploma or GED

Specialized Knowledge and Skills: Excellent verbal and communication skills with knowledge of medical terminology. Demonstrated knowledge of computer keyboard skills. Working knowledge of medical terminology, diagnosis/procedure coding preferred.

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Family:

Administrative/Clerical

Requirements:

Shift: Days

Degree Type / Education Level: High School / GED

Status: Per Diem

Facility: Sparrow Ionia Hospital

Experience Level: New Grad