Sign Language Interpreter Community

Purple Communications, Inc; Madison (WI); On-site; USD 54,000 - 90,000; Part time

Benefits offered by this job

Community work

Flexible scheduling

401(k) Retirement Savings Plan with

EAP (Employee Assistance Program)

Massage Reimbursement

Job summary

Purple Communications, Inc. is seeking a part-time/flex interpreter to deliver high quality American Sign Language interpretation via video in a call center and on-site at various customer locations as needed.

Under the supervision of the Communication Center Manager, you will interpret, model the organization's mission, and provide excellent customer service while remaining professional. Travel to sites may be required and NAD-RID Code adherence is essential.

Qualifications

• Fluent ASL and spoken English
• Accurate interpretation
• Knowledge of Deaf culture and NAD-RID Code of Professional Conduct
• 18 years or older; state credentials as applicable
• 3–5 years interpreting experience preferred

Responsibilities

• Provide effective onsite interpreting for consumers
• Support and model the company's mission and values
• Provide excellent customer service with a respectful attitude
• Maintain punctuality and preparedness for shifts
• Adhere to all company policies and procedures
• Participate in Professional Development trainings
• Travel as needed; access to a vehicle and valid license
• Demonstrate strong interpersonal skills

Skills

Fluent ASL

English proficiency

Interpreting accuracy

Customer service

Education

State licensure or credentials

Job description

Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.

Pay Range: $15.74-$65 (based on location, education, certifications, state wage minimums, and interpreter specialties)

ZP Part-Time/Flex Interpreters Are Eligible For The Following

• Community work (when available)
• Flexible scheduling
• 401(k) Retirement Savings Plan with employer match
• EAP (Employee Assistance Program)
• Massage Reimbursement

Job Requirements

• Must be able to work at least two hours per quarter
• Must pass the company's interpreting skills assessment

Essential Duties And Responsibilities Include The Following

• Provide effective onsite interpreting for consumers
• Support and model the company's mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
• Adhere to all policies and procedures as outlined by the company
• Participate in company-sponsored training for Professional Development
• Possess the ability to work effectively in a fast-paced, dynamic environment
• Ability to independently travel. Where driving is required, access to a vehicle, a valid driver's license, and required insurance.
• Demonstrate strong interpersonal skills in all settings

Minimum Qualification Requirements

• Fluent ASL and spoken English language skills
• Able to provide accurate interpretation
• Good understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• Three to five years of experience in interpreting (preferred but not required)
• As applicable, state licensure or state-required credentials
• You must be 18 years or older to apply

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

ZP Better Together, LLC Communications is an Equal Opportunity Employer.