Shuttle & Fleet Operations Coordinator

Fairfield University; Fairfield (CT); On-site; USD 60,000 - 75,000; Full time

Job summary

Fairfield University is seeking a Transportation Coordinator to support daily operations of shuttle services, fleet maintenance, accessibility transportation, and event-related transit needs. You will coordinate schedules, manage billing, assist with vendor communications, oversee the vehicle fleet and key management system, and supervise student workers involved in transportation operations.

The role requires strong organization, excellent communication, and knowledge of ADA accessibility

Qualifications

• Bachelor’s degree preferred.
• Minimum of 2 years of transportation operations experience.
• Strong organizational and time-management skills.
• Excellent communication and customer-service skills.
• Familiarity with transportation scheduling and vendor coordination.
• Basic knowledge of ADA requirements and accessibility transportation practices.

Responsibilities

• Coordinate daily shuttle schedules, routes, and adjustments based on campus needs.
• Monitor on-campus and off-campus transportation requests, including accessible transit accommodations.
• Manage the use and routine maintenance scheduling of the University’s vehicle fleet.
• Track vehicle usage, mileage, inspections, and ensure timely repairs or service appointments.
• Maintain accurate records of fleet assignments, user logs, and maintenance history.
• Oversee daily operations of the key management system, including issuing, tracking, and collecting keys.
• Serve as a point of contact for shuttle vendors, confirming driver schedules and addressing service issues.
• Communicate transportation updates to students and staff via email and university platforms.
• Support planning and logistics for event-related transportation services.
• Assist with background check coordination for student drivers.
• Manage billing and invoicing for vehicle and bus usage, including processing internal departmental charges and coordinating with Finance as needed.
• Respond to real-time issues and act as a liaison between riders, vendors, and university departments.
• Provide general administrative support for daily transportation operations.

Skills

Organizational skills

Time management

Communication skills

Customer service

Scheduling/route optimization

Vendor coordination

ADA knowledge

MS Office

Fleet compliance

Education

Bachelor's degree

Tools

Transportation scheduling tools

Workday

Event management software

Fleet maintenance tracking software

Key management system

Job description

Fairfield University is seeking a Transportation Coordinator to support daily operations of shuttle services, fleet maintenance, accessibility transportation, and event-related transit needs. You will coordinate schedules, manage billing, assist with vendor communications, oversee the vehicle fleet and key management system, and supervise student workers involved in transportation operations.

The role requires strong organization, excellent communication, and knowledge of ADA accessibility