Shuttle Driver - Town and Country Ford

Sonic Automotive; Charlotte (NC); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

PTO

Award winning training

Job summary

A major automotive group in Charlotte, NC, is seeking a Shuttle Driver to assist with vehicle movement, provide shuttle rides, and maintain the dealership's appearance. Applicants should possess customer service skills, a valid driver's license, and a clean driving record. This full-time position requires Monday to Saturday availability, offering competitive benefits including medical and dental insurance. Ideal candidates will have a strong attention to detail and excellent communication skills.

Qualifications

• Valid driver’s license with a clean driving record.
• Physically able to drive and move vehicles.
• Strong attention to detail to maintain the dealership’s professional appearance.
• Excellent communication skills and interpersonal skills.

Responsibilities

• Assist with vehicle movement and provide shuttle rides.
• Maintain the dealership’s appearance while delivering exceptional customer service.
• Greets customers with a professional attitude.
• Drive vehicles to and from service lanes and service stalls.
• Keep the dealership lot and sidewalks clean and organized.

Skills

Customer service

Attention to detail

Communication skills

Clean driving record

Job description

Shuttle Driver - Town and Country Ford in Charlotte, NC at Sonic Automotive

Location: 5401 East Independence Boulevard
Charlotte, NC 28212

Job Type: Customer Service

Experience: Associate

Salary: $15.00 to 18.00 per hour

Benefits:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

The Shuttle Driver will be responsible for assisting with vehicle movement, giving shuttle rides and performing valet pickups and drop offs as well as maintaining the dealership’s appearance while delivering exceptional customer service.

Duties and Responsibilities:

• Greets all customers entering the service area with a friendly and professional attitude, answers their questions, and directs them to the appropriate person or location.
• Give shuttle rides and perform valet pick‑ups and drop offs.
• Determines if customers coming into service have an appointment.
• Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
• Move and park vehicles in the dealership premises and maintain flow of traffic.
• Drive vehicles to and from service lane, service stalls, and parking lot as needed.
• Keep the dealership lot, driveways, and sidewalks clean, organized, and presentable.
• Provide excellent customer service when interacting with customers and directing them to the appropriate personnel.
• Retrieve customer vehicles at cashier for pick‑up; wait at vehicle for customer, thank customers for their business.
• Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service.
• Assist with loaner vehicles and keeping the shop clean.
• Follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.
• Valid driver’s license with a clean driving record.
• Physically able to drive and move vehicles.
• Strong attention to detail to maintain the dealership’s professional appearance.
• Excellent communication skills and interpersonal skills.
• Must be authorized to work in the USA.
• Must be willing to undergo pre‑employment compliance requirements: drug testing, background check, MVR.

Preferred Qualifications:

• Previous experience with shuttle driving and/or valet pickups and drop offs.

Schedule:

• Full Time
• Monday through Saturday availability
• Sundays off

All your information will be kept confidential according to EEO guidelines.