Shuttle Driver – Senior Living Community

Unbridled Living; Columbus (OH); On-site; USD 23,000 - 37,000; Full time

Job summary

Unbridled Living Senior Communities is seeking a friendly Shuttle Driver to transport residents to appointments, shopping, outings, and events, while ensuring safety and comfort. You will greet residents, assist with entering/exiting the vehicle, manage mobility aids, and follow schedules and safety procedures.

This role values patience, dependability, and exceptional service. Join a team that embraces Respect, Integrity, Servant Leadership, and Excellence, and be an ambassador of care in our

Qualifications

• Valid driver's license with acceptable driving record.
• Experience in senior living, hospitality, transportation, or customer service preferred.
• Ability to safely operate vehicle and assist residents.
• Willingness to work flexible schedule including evenings/weekends.

Responsibilities

• Safely transport residents to appointments, shopping trips, events and other destinations.
• Greet residents warmly and provide courteous, respectful service.
• Assist residents with entering/exiting the vehicle and with mobility aids.
• Follow schedules, routes, and safety procedures; document issues.
• Maintain vehicle cleanliness and perform pre/post-trip inspections.
• Monitor fuel levels and coordinate vehicle needs.
• Build positive relationships with residents, families, and team members.

Skills

Patience

Dependability

Kindness

Communication skills

Safe driving

Customer service

Job description

Shuttle Driver – Senior Living Community

Unbridled Living Senior Communities

At Unbridled Living, transportation is about more than getting from one destination to another—it is about providing our residents with independence, connection, safety, and exceptional service.

We are seeking a friendly, dependable, and safety-focused Shuttle Driver to provide transportation for our residents to appointments, shopping, outings, community events, and other scheduled destinations. The Shuttle Driver is an important ambassador for our community and helps ensure every trip is safe, comfortable, enjoyable, and welcoming.

At Unbridled Living, we seek to RISE to every occasion through our values of Respect, Integrity, Servant Leadership, and Excellence.

What You’ll Do

As a Shuttle Driver, you will provide safe and courteous transportation while creating a positive experience for our residents. Key responsibilities include:

• Safely transport residents to and from scheduled appointments, shopping trips, community outings, events, and other approved destinations.
• Greet residents warmly and provide courteous, respectful, and attentive service.
• Assist residents with safely entering and exiting the vehicle as appropriate.
• Provide appropriate assistance with walkers, wheelchairs, packages, and other personal items while following established safety procedures.
• Ensure residents are safely seated and seat belts or other required safety equipment are properly utilized before operating the vehicle.
• Follow established transportation schedules, routes, and community procedures.
• Maintain communication with community team members regarding schedules, delays, resident transportation needs, or changes.
• Conduct required pre-trip and post-trip vehicle inspections and promptly report maintenance or safety concerns.
• Maintain the cleanliness, appearance, and organization of community vehicles.
• Monitor fuel levels and coordinate routine fueling and vehicle needs.
• Ensure required vehicle documentation, inspection records, and transportation logs are accurately completed and maintained.
• Follow all applicable traffic laws, vehicle safety requirements, and company policies and procedures.
• Immediately report accidents, incidents, vehicle damage, or safety concerns according to company procedures.
• Never use a handheld mobile device while operating a community vehicle.
• Maintain resident confidentiality and respect residents' privacy at all times.
• Assist with community events, resident outings, and other activities as needed.
• Build positive relationships with residents, families, guests, and fellow team members.
• Perform other duties as assigned.

What We’re Looking For

We are looking for someone who understands that providing transportation to older adults requires more than good driving skills. It requires patience, dependability, kindness, and a genuine desire to serve others.

The ideal candidate will have:

• A valid driver's license and an acceptable driving record that meets company and insurance requirements.
• Previous professional driving, senior living, hospitality, transportation, or customer-service experience preferred.
• Ability to safely operate the type and size of vehicle assigned to the position.
• Commercial Driver's License (CDL) or other license/endorsement if required based on the vehicle, passenger capacity, or applicable law.
• A strong commitment to safe and defensive driving practices.
• Ability to successfully complete required motor vehicle record and other applicable pre-employment screening.
• Ability to interact professionally and compassionately with older adults.
• Strong communication and customer-service skills.
• Patience and the ability to provide assistance without rushing residents.
• Dependable attendance and punctuality.
• Ability to follow schedules, directions, and established procedures.
• Ability to respond calmly and appropriately to unexpected situations.
• Flexibility to work a schedule based on resident and community needs, which may include evenings, weekends, holidays, and special events.

How We RISE

Our values guide how we care for our residents and how we represent Unbridled Living in our communities.

RESPECT – We treat every resident with dignity, patience, and kindness. We recognize individual needs and preferences and provide assistance in a way that supports each resident's independence.

INTEGRITY – Safety comes first. We follow transportation procedures, obey traffic laws, accurately complete required documentation, and take responsibility for the residents and vehicles entrusted to our care.

SERVANT LEADERSHIP – We look for opportunities to help. Whether assisting a resident into the vehicle, carrying a package, or helping make an outing more enjoyable, we understand that exceptional service is often found in the little things.

EXCELLENCE – We take pride in providing safe, reliable, timely, and professional transportation. We maintain our vehicles and continually look for ways to make every resident's experience exceptional.

Physical Requirements

This position requires the ability to safely operate a motor vehicle for extended periods and frequently enter and exit the vehicle. The position may also require standing, walking, bending, reaching, pushing, pulling, and assisting with mobility devices, packages, and other items associated with resident transportation.

The Shuttle Driver must possess the physical ability to safely perform the essential functions of the position, with or without reasonable accommodation.

Why Join Unbridled Living?

At Unbridled Living Senior Communities, our Shuttle Drivers help residents stay connected to the people, places, and experiences that are important to them.

You may be taking a resident to an appointment, driving a group to lunch, helping someone with their groceries, or transporting residents to a special community outing. Whatever the destination, the experience begins with you.

We are looking for someone residents can count on—a driver who is safe and dependable, but also someone who greets them with a smile, knows their name, and makes the journey as enjoyable as the destination.

If you take pride in helping others and are ready to RISE to every occasion, we would love to meet you.

Unbridled Living Senior Communities is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees in accordance with applicable federal, state, and local laws.