Shuttle Driver (Non-CDL) - Winter 2025/26

Jay Peak Resort; Jay (VT); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Paid Sick Time

401k program eligibility with employer

Season passes for employee and depend.

Employee recognition programs

Job summary

Jay Peak Resort seeks a Non-CDL Shuttle Driver to transport guests and staff safely and punctually to local and regional hubs and attractions across the US and Canada. The role requires maintaining a clean driving record and Vermont license and involves on-demand pickups, fare collection, and customer information duties.

This position emphasizes flexibility in shifts, compliance with resort policies, and readiness to handle emergencies, with compensation at $17.25 per hour and a benefits package

Qualifications

• High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must have a clean driving record and a valid Vermont Driver’s License.
• Regularly required to sit; ability to lift up to 50 pounds; vision requirements specified.

Responsibilities

• Communicate by radio and/or cell telephone.
• Provide verbal and written reports and respond to operational issues per policy.
• Perform pre- and post-trip vehicle inspections, cleaning, and servicing.
• Follow an on-demand schedule of pick-ups and drop-offs at transportation hubs and terminals.
• Adhere to traffic regulations, collect fares, and inform the public about routes and schedules.

Education

High school diploma or GED; or 1-3 months related experience

Job description

The Non-CDL Shuttle Driver, under general supervision of the Shuttle Supervisor, provides safe, courteous, and on‑time transportation to resort guests and staff to and from local and regional (Vermont, New Hampshire, Massachusetts, New York, USA and Montreal, Canada) transportation hubs and terminals such as airports, bus stations, and rail stations, as well as tourist attractions, restaurants, and events in the United States and Canada.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Communicate by radio and/or cell telephone.
• Provide verbal and written reports and respond to operational issues per prescribed policy.
• Have a clean driving record and a valid Vermont Driver License.
• Perform pre‑ and post‑trip vehicle inspections, cleaning, and servicing to assist in maintaining vehicles in a safe operating condition.
• Follow an on‑demand schedule of pick‑ups and drop‑offs at transportation hubs and terminals.
• Adhere to traffic regulations, collect fares, and provide verbal information to the public regarding routes, schedules, and transfer points.
• Greet every customer in a friendly, professional manner.
• Develop or be willing to develop a working knowledge of the history and amenities of Jay Peak Resort and regional points of interest in the US and Canada.
• Be flexible with work shifts/hours, including overtime, to service late departures and arrivals, peak volume periods, vacated shifts, and other emergency situations.
• Follow all Jay Peak, Inc. work rules and procedures as set forth in the Employee Handbook and through management’s instruction.
• Listen to customer complaints and direct information to the Shuttle Supervisor.
• Maintain and ensure complete customer service for all guests and staff members utilizing the service.
• May be asked to perform any additional duties and special tasks as assigned.
• In the absence of the Shuttle Supervisor, report to the Security Supervisor on duty.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Must have a clean driving record and a valid Vermont Driver’s License.

PHYSICAL DEMANDS

Regularly required to sit. Frequently required to use hands to finger, handle, feel, and reach with hands & arms. Occasionally required to climb or balance. Occasionally required to lift and/or move up to 50 pounds. Specific vision requirements of this position include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

Occasionally exposed to wet or humid conditions; outdoor weather conditions and extreme cold. The noise level in the work environment is usually moderate.

WHY WORK AT JAY PEAK?

We’re a team of good‑natured folks at the heart and soul of a growing resort community. Our co‑workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members. We strive for an authentic, community‑driven resort that derives its vitality from the on‑mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It’s not for everyone but we’re looking for you.

IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU'LL GET

• Wage: $17.25 per hour
• Paid Sick Time
• 401k program eligibility with employer match after a year of employment with 1,000 hours of service
• FREE or deeply discounted season passes for you and your dependents
• Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
• Seasonal employee parties
• Regular free employee breakfasts/lunches, family events, and parties
• For a full listing of employee perks both on and off property, click here

Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at 802-327-2183 or [e-mail].