Shuttle Driver | Art Ovation Hotel Sarasota

Shaner Hotels; Sarasota (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Shaner Hotels in Sarasota, FL seeks a courteous Hotel Van Driver to shuttle guests safely and efficiently. You will greet guests, assist with boarding, and provide directions while keeping the vehicle clean and secure.

Responsibilities include keeping driveways clear, monitoring parking, answering guest inquiries, and reporting hazards. A Florida driver’s license, clean driving record, and 21+ age are required; bilingual English/Spanish is a plus.

Qualifications

• Valid driver’s license in Florida
• Excellent driving record
• Must be 21 years or older
• Ability to provide legible communication and directions
• Previous guest relations and/or training
• Ability to satisfactorily communicate with guests, management, and co-workers
• High school graduate or equivalent, some college preferred
• Bilingual English/Spanish a plus

Responsibilities

• Operate the hotel shuttle/van to transport guests safely and courteously
• Greet arriving guests/visitors and assist with loading/unloading luggage
• Ensure driveways are kept clear and enforce parking rules
• Relay accurate directions and information to guests about local transportation
• Handle guest complaints and maintain guest satisfaction
• Monitor and maintain appearance and safety of the hotel van
• Maintain confidentiality of guests and their possessions

Skills

Bilingual English/Spanish

Communication

Guest relations

Safety and security awareness

Education

High School Diploma or GED

Job description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Greet arriving guests/visitors; bid farewell to departing guests/visitors.
• Assist guests and visitors into and out of the hotel van, including loading/unloading luggage.
• Ensure that all driveways are kept clear; that vehicles are not parked or left standing in illegal spaces.
• Monitor all parking areas/levels; report any vehicle/safety hazards; unauthorized personnel or potential security problems to Manager.
• Monitor and maintain cleanliness and organization of all work areas; rectify any deficiencies.
• Identify and explain hotel facilities and features to guests while escorting them to the hotel.
• Relay accurate directions to guests on inquiries of transportation within the local area.
• Handle guest complaints by ensuring guest satisfaction.
• Monitor and maintain appearance of hotel van.
• Ensure confidentiality of hotel guests and security of guests’ possessions.
• Other duties as assigned.

Responsibilities

Hotel Van Drivers operate the hotel shuttle/van to transport guests safely and courteously to their desired location(s).

Qualifications

• Valid driver’s license in the state of hotel’s operations.
• Excellent driving record.
• Must be 21 years or older.
• Ability to provide legible communication and directions.
• Previous guest relations and/or training.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.