Shuttle Driver

Mass General Brigham - Salem Hospital; Salem (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

North Shore Medical Center, Inc. is seeking an on-site Shuttle Bus Driver to transport patients, visitors, and staff between campus buildings and nearby lots.

You will follow scheduled routes, assist riders including those with disabilities, maintain safety standards, and report issues promptly. This role requires a high school diploma or equivalent and 1–2 years of shuttle driving experience; RMV check required.

Qualifications

• High School Diploma or Equivalent preferred.
• Experience as shuttle driver 1–2 years required.
• Must pass RMV driving record check.
• Excellent driving skills and customer service required.
• Ability to assist passengers with disabilities.

Responsibilities

• Provide safe, courteous, and professional service to passengers on route.
• Follow routes and departure times; communicate with dispatch for detours.
• Operate vehicles per Fleet Safety Program and laws.
• Ensure adherence to passenger limits and safety.
• Assist passengers with disabilities in boarding and disembarking.
• Report emergencies or concerns to Supervisor/Dispatcher.
• Transport passengers to destinations while following traffic laws.
• Adhere to scheduled shuttle routes set by Manager/Dispatcher.

Skills

Excellent driving skills

Attention to detail

Great improvisational skills

Vehicle maintenance awareness

Customer service skills

Education

High School Diploma or Equivalent

Job description

Site: North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for operating a shuttle bus and/or passenger coach-type vehicle. Reports to the Supervisor of Transportation (or to a designated individual in the Supervisor's absence).

Does this position require Patient Care?

No

Essential Functions

• Provide safe, courteous, and professional service to passengers while on route to/from destinations.
• Follow established routes and departure times. Communicates with dispatch for guidance on any detours/delays.
• Operates vehicles in accordance with Mass General Brigham Fleet Safety Program Policies and Procedures, as well as in accordance with applicable federal, state, and local laws and regulations.
• Ensures adherence to passenger limits for both seated and standing passengers.
• Assists passengers with disabilities and others needing assistance in boarding and disembarking from the vehicle via the wheelchair lift.
• Reports any emergencies/concerns with the vehicle and/or passengers immediately to the Supervisor and/or Dispatcher.
• Safely transports passengers to various destinations while adhering to traffic laws and company policies.
• Adheres to assignments in accordance with scheduled shuttle routes prepared by the Manager, Supervisor, and/or Dispatcher.

Qualifications

Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? Yes Licenses and Credentials MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal required Experience Proven experience as a shuttle bus driver 1-2 years required Knowledge, Skills and Abilities - Excellent driving skills for shuttle buses and coach-type vehicles with the ability to navigate various road and weather conditions safely. - Attention to detail and accuracy in record-keeping and documentation. - Great improvisational skills. - Knowledge of basic vehicle maintenance procedures. - Excellent customer service skills.

Physical Requirements

• Standing Frequently
• Walking Frequently
• Sitting Occasional
• Lifting Occasionally
• Carrying Occasionally
• Pushing Occasionally
• Pulling Occasionally
• Climbing Occasionally
• Balancing Frequently
• Stooping Occasionally
• Kneeling Occasionally
• Crouching Occasionally
• Crawling Occasionally
• Reaching Occasionally
• Gross Manipulation (Handling) Frequently
• Fine Manipulation (Fingering) Frequently
• Feeling Constantly
• Foot Use Rarely
• Vision - Far Constantly
• Vision - Near Constantly
• Talking Constantly
• Hearing Constantly

Remote Type

Onsite

Work Location

1 Dove Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Evening (United States of America)

Pay Range

$17.71 - $23.55/Hourly

Grade

2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviours are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviours that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilise employees across our system, and establish a strong talent pipeline.