Shuttle Driver

Sheraton; Orlando (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) with company match

Meal stipend

Free uniforms

Free non-slip shoes

Major hotel discounts

Job summary

Sheraton Suites Orlando Airport in Orlando, FL seeks a Shuttle Driver to safely transport guests to airports, attractions, and business sites, while delivering outstanding service. You will assist with luggage, provide local information, and support Front Desk and Bell Staff.

The role includes inspecting vehicles, logging details, and maintaining safety and cleanliness. This position offers growth opportunities and a comprehensive benefits package including medical, dental, a 401(k), and travel

Qualifications

• High school diploma or equivalent preferred.
• Previous driving, bell service, or guest service experience in a hotel or hospitality environment preferred.
• Valid state driver's license with clean driving record.
• Ability to operate automatic and manual transmission vehicles (if required).

Responsibilities

• Welcome late-night arrivals and assist early-morning departures with luggage, transportation, and guest support.
• Escort guests as needed and provide hotel and local area information to ensure a positive guest experience.
• Maintain cleanliness, safety, and security of the lobby, bell areas, parking facilities, and hotel vehicles.
• Conduct vehicle inspections, log vehicle and parking information accurately, and report any damage or maintenance needs promptly.
• Patrol parking areas, monitor for safety hazards or suspicious activity, and support emergency and evacuation procedures as needed.
• Collaborate with the Night Audit and Front Desk teams to assist with guest inquiries, check-ins, and overnight operations while upholding hotel policies and professional standards.

Skills

Guest service

Driving experience

Customer service

Education

High school diploma or equivalent

Tools

Driver's license

Job description

Travel awaits! Travel Discounts to over 7,000 hotels around the world.

Are you motivated to provide genuine and meaningful experiences to guests from all over the World? Join our awesome team and enjoy all the benefits of our exciting hotel environment!

The Shuttle Driver is responsible for safely transporting guests to and from designated locations such as airports, local attractions, and business venues, while delivering exceptional guest service. The Shuttle Driver may also assist with luggage handling, errands, and supporting Front Office and Bell Staff operations.

WORK HOURS

Mostly day shifts, both weekdays and weekends. Some overtime may be required.

Job Duties:

Welcome late-night arrivals and assist early-morning departures with luggage, transportation, and guest support.

Escort guests as needed and provide hotel and local area information to ensure a positive guest experience.

Maintain cleanliness, safety, and security of the lobby, bell areas, parking facilities, and hotel vehicles.

Conduct vehicle inspections, log vehicle and parking information accurately, and report any damage or maintenance needs promptly.

Patrol parking areas, monitor for safety hazards or suspicious activity, and support emergency and evacuation procedures as needed.

Collaborate with the Night Audit and Front Desk teams to assist with guest inquiries, check-ins, and overnight operations while upholding hotel policies and professional standards.

• Among others.

Job Requirements:

• High school diploma or equivalent preferred
• Previous driving, bell service, or guest service experience in a hotel or hospitality environment preferred
• Valid state driver’s license with clean driving record
• Ability to operate automatic and manual transmission vehicles (if required)

We offer excellent growth opportunities and benefits that include:

• Medical (two options) with vision
• Dental
• 401(k) with 4% company match
• Voluntary Critical Illness
• Voluntary Accident Insurance
• Voluntary Hospitality Indemnity
• Voluntary Term Life Insurance (self, spouse/domestic partner, and children)
• Short-Term Disability
• Long-Term Disability

AND:

• Paid time off (vacation, sick, and holiday)
• Meal stipend
• Free uniforms
• Free non-slip shoes (two free pair per year!)
• Positive associate relations
• Associate recognition and events, incentives and rewards monthly
• Ongoing training
• Education assistance
• Major hotel discounts at over 7,000 hotels worldwide
• Other company discounts

Successful Candidate must be able to pass a background check.

Sheraton Suites Orlando Airport is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to [e-mail] or call 407-240-5555 to let us know the nature of your request.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.